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IDFC First Social Media team checked TFC and helped in Card upgrade

aayusharyan

TF Legend
VIP Lounge
TBH, this is an appreciation post for IDFC First's social media team.
As we all know, there is a fellow member jisne tehalka macha diya tha by requesting a reduction in CL to mere 1000 and then 100.
(If you are not following that, here is the link - https://www.technofino.in/community/threads/im-the-first-person-in-india-to-get-a-credit-card-limit-of-₹1000.42040/)

Anyway, in that thread, I also made a comment on how I am salty with IDFC because they refused to upgrade my Card variant. I made it in this comment.

Yesterday evening, from their team, Senior executive, Sobha called me and mentioned about the comment and raised a request. I was skeptical if they were legit or not that time or I was scammed by someone pretending to be from bank, but I could see the SR in app, so it was legit.
Anyway, she proceeded to confirm address, salary, etc and raised a request. Asked to wait 5-7 days for the issue to be resolved and the new card to be dispatched.

Today, I got message that the SR is marked as completed and checked in my app. It was upgraded. Sobha even called me back confirming that the card has been upgraded and asking to set the pin through app and informing it will be dispatched within 3 business days.
Seriously, I was trying for so long and unexpectedly got it through TFC, without even asking the bank this time.

Nice.
Screenshot 2025-08-29 at 14.48.49.webp
 
Last edited:
TBH, this is an appreciation post for IDFC First's social media team.
As we all know, there is a fellow member jisne tehalka macha diya tha by requesting a reduction in CL to mere 1000 and then 100.
(If you are not following that, here is the link - https://www.technofino.in/community/threads/im-the-first-person-in-india-to-get-a-credit-card-limit-of-₹1000.42040/)

Anyway, in that thread, I also made a comment on how I am salty with IDFC because they refused to upgrade my Card variant. I made it in this comment.

Yesterday evening, from their team, Senior executive, Sobha called me and mentioned about the comment and raised a request. I was skeptical if they were legit or not that time or I was scammed by someone pretending to be from bank, but I could see the SR in app, so it was legit.
Anyway, she proceeded to confirm address, salary, etc and raised a request. Asked to wait 5-7 days for the issue to be resolved and the new card to be dispatched.

Today, I got message that the SR is marked as completed and checked in my app. It was upgraded. Sobha even called me back confirming that the card has been upgraded and asking to set the pin through app and informing it will be dispatched within 3 business days.
Seriously, I was trying for so long and unexpectedly got it through TFC, without even asking the bank this time.

Nice.
View attachment 108188
Then this forum is not a safe place to post tricks for IDFC Debit cards.
 
Hi IDFC Folks(if any in this thread). I Would like to tell u that u guys r the best. Banks like HDFC, SBI, ICICI, Axis etc r nothing in front of u. Ur customer service, mobile app, loan underwriting etc r all top notch. I am a big fan of ur MD Mr.Vaidyanathan and wish to meet him in person one day. He is a role model for many of us. If u guys could upgrade my 1 year old Millenia card to wealth that would be great. But thats besides the point. Keep up the good work. Hope u grab that no.1 spot soon👍
 
Hi IDFC Folks(if any in this thread). I Would like to tell u that u guys r the best. Banks like HDFC, SBI, ICICI, Axis etc r nothing in front of u. Ur customer service, mobile app, loan underwriting etc r all top notch. I am a big fan of ur MD Mr.Vaidyanathan and wish to meet him in person one day. He is a role model for many of us. If u guys could upgrade my 1 year old Millenia card to wealth that would be great. But thats besides the point. Keep up the good work. Hope u grab that no.1 spot soon👍
Vaidyanathan be like
1756462021360.webp
IDFC will reply
1756462056628.webp
 
Here they don't even listen....even after providing documents to pno.....no upgrade of credit card either any credit limit enhancement.....
Also they didn't gave zero mab savings account offer to me which they offered to many credit card customers....



Holding idfc millennia from 4 years....
 
TBH, this is an appreciation post for IDFC First's social media team.
As we all know, there is a fellow member jisne tehalka macha diya tha by requesting a reduction in CL to mere 1000 and then 100.
(If you are not following that, here is the link - https://www.technofino.in/community/threads/im-the-first-person-in-india-to-get-a-credit-card-limit-of-₹1000.42040/)

Anyway, in that thread, I also made a comment on how I am salty with IDFC because they refused to upgrade my Card variant. I made it in this comment.

Yesterday evening, from their team, Senior executive, Sobha called me and mentioned about the comment and raised a request. I was skeptical if they were legit or not that time or I was scammed by someone pretending to be from bank, but I could see the SR in app, so it was legit.
Anyway, she proceeded to confirm address, salary, etc and raised a request. Asked to wait 5-7 days for the issue to be resolved and the new card to be dispatched.

Today, I got message that the SR is marked as completed and checked in my app. It was upgraded. Sobha even called me back confirming that the card has been upgraded and asking to set the pin through app and informing it will be dispatched within 3 business days.
Seriously, I was trying for so long and unexpectedly got it through TFC, without even asking the bank this time.

Nice.
View attachment 108188
Must say :Idfc tech and social media team is top notch and very active even on X,they respond with kn 2minutes of tweet..
 
Here they don't even listen....even after providing documents to pno.....no upgrade of credit card either any credit limit enhancement.....
Also they didn't gave zero mab savings account offer to me which they offered to many credit card customers....



Holding idfc millennia from 4 years....
Isn't their account with 10K MAB?
 
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