Icici wealth management help

[Harrypotter]

I opened wealth management account using 5 lakh cheque and he gave me wm kit and he said next day your account will be opened and it's been 3 days he hardly pick up the call even if he did one day he says slow Internet another day he claim slow server.

How long actually it will take to open the account,call center people are really useless where else should I escalate.

 

[hackymanoj]

It's been the same case with me. It took 3-4 days to open my account after giving the cheque of 5 lakh. Be patient for one or two more days

Is the money debited from the cheque source account?

 

[Harrypotter]

It's been the same case with me. It took 3-4 days to open my account after giving the cheque of 5 lakh. Be patient for one or two more days

Is the money debited from the cheque source account

No it's not debited.

 

[hackymanoj]

No it's not debited.

It will take atleast two days after the money is debited.

 

[punindya]

I opened an ICICI Wealth account recently also with a 10L initial deposit. For me, it only took 2 days after my cheque was cleared and my RM was very helpful throughout the process. You should definitely reach out to your branch's Wealth Management RM, they are usually very responsive.

 

[SSV]

No it's not debited.

means account opening process hasn't been really kicked in.. You need to contact RM or Welath Customer support on 1800 103 8181, although your are not technically WM customer yet, you can still have a go at WM CS at the above number... All the best

 

[Harrypotter]

means account opening process hasn't been really kicked in.. You need to contact RM or Welath Customer support on 1800 103 8181, although your are not technically WM customer yet, you can still have a go at WM CS at the above number... All the best

No the IVR says your are not a Wealth customer call normal number and I called the normal number asked for bm contact details they said they don't have

 

[sxchzy]

I opened wealth management account using 5 lakh cheque and he gave me wm kit and he said next day your account will be opened and it's been 3 days he hardly pick up the call even if he did one day he says slow Internet another day he claim slow server.

How long actually it will take to open the account,call center people are really useless where else should I escalate.

IF THE MONEY isnt debited then dont worry because the cheque hasnt been encashed yet meaning the porcess is in progress

 

[sxchzy]

No the IVR says your are not a Wealth customer call normal number and I called the normal number asked for bm contact details they said they don't have

go and have a word with the person whom you handed over the cheque to

 

[SSV]

go and have a word with the person whom you handed over the cheque to

Well said, contacting the first port of call is where you would start in this scenario 👏

 

[SSV]

No the IVR says your are not a Wealth customer call normal number and I called the normal number asked for bm contact details they said they don't have

In that case , please follow the advice of @xywowowvw

 

[Harrypotter]

Finally got the bm number and asked for the sapphiro credit card as LTF and he is like what you mean by sapphiro.. I spend considerable time explaining him but still he is clueless .

Where can we get the cluster head details or where should we escalate to get the card as LTF

 

[saucy]

I opened wealth management account using 5 lakh cheque and he gave me wm kit and he said next day your account will be opened and it's been 3 days he hardly pick up the call even if he did one day he says slow Internet another day he claim slow server.

How long actually it will take to open the account,call center people are really useless where else should I escalate.

In your wm kit
Check - you will find cust I'd and password.

Use it to login to netbanking ICICI

There you will see your account number, and your 5Lakhs. And the rest will be ***

That means you have an account
Now as to when will it activate.be ready to use

Mine took about 7 days. So don't worry, you may call customer care for a quicker setup, but other than that, everything's fine, just wait.