How long to wait after 7.5 lac spend for Infinia

[akmittal]

I have spent around 7.5 lac in last 6 months. I have DCB with 15 lac of limit. When should I apply for upgrade and which process is most optimal?

 

[helloworld]

Drop a mail, no need to wait. Explore your chances..

 

[sanzz]

I have spent around 7.5 lac in last 6 months. I have DCB with 15 lac of limit. When should I apply for upgrade and which process is most optimal?

Send a mail to priority or grievances no need to wait ..there are high chances if not all transactions are billed yet , HDFC forget to add unbilled transactions. Remind them to do so.
I sent mail a week later and had to ask them to check unbilled transactions too.

 

[Karma]

I have spent around 7.5 lac in last 6 months. I have DCB with 15 lac of limit. When should I apply for upgrade and which process is most optimal?

@akmittal - Wanted to check if you dropped the mail and got any response. I am in the same boat and waiting for the statement to come in.

 

[akmittal]

@akmittal - Wanted to check if you dropped the mail and got any response. I am in the same boat and waiting for the statement to come in.

Yes I dropped the email, received reply saying I'm not eligible.

 

[Slayer]

Yes I dropped the email, received reply saying I'm not eligible.

No further details?

 

[akmittal]

No further details?

No, It was a pretty generic reply.

We note from your email that have sought for upgradation of your Diners club black credit card to Infinia credit card. Basis your request, we have taken up for an appropriate review and currently upgrade offer is not available towards your card account. We also wish to clarify that the card upgradation would be reviewed based on internal parameters / guidelines laid down by the bank.

Further, we wish to assure you that the upgrade shall be reviewed periodically based on usage and payment pattern on the card account. We kindly request you to use the credit card and provide us with many more opportunities to serve you better.

 

[Karma]

No, It was a pretty generic reply.

Did you follow back on what the reasons were or try any other route by going through RM / branch?

 

[akmittal]

Did you follow back on what the reasons were or try any other route by going through RM / branch?

My RM is pretty clueless about upgrade, he just says you are eligible send that form to Chennai office. Chennai office rejected last time(spend was less last time) so not sure how much he would be able to help.

BM also does not respond for upgrade.

I am planning to send form again after billing is done

 

[akmittal]

Anyone knows how to contact branch manager? I am not staying near home branch and have never contacted them.

 

[ALOAK]

My RM is pretty clueless about upgrade, he just says you are eligible send that form to Chennai office. Chennai office rejected last time(spend was less last time) so not sure how much he would be able to help.

BM also does not respond for upgrade.

I am planning to send form again after billing is done

Most of the RMs are clueless they are only busy trying to fleece your money suggesting wrong products. As an RM they should know abt all these things even if they do they ignore as commission is elsewhere.

 

[shrewdoc]

Anyone knows how to contact branch manager? I am not staying near home branch and have never contacted them.

If you're in a Banking Programme currently, you must have gotten an email from HDFC as follows:



It'll have contact information of all Personnel in charge, ie. Your RM, His Supervisor, BM, and Cluster Head.