Higher step over Axis PNO for issue resolution

[Akash Topder]

If Axis PNO is not resolving an issue then what is the next higher step to complain inside Axis?

 

[TheMentalist]

If Axis PNO is not resolving an issue then what is the next higher step to complain inside Axis?

Level 4:
• If the customer’s issue remains unresolved after approaching Level 1 / Level 2 / Level 3 or if the bank has not provided a resolution within 30 days , the customer may choose to refer the matter to the Banking Ombudsman’s office. Details of the same are as under:

Banking Ombudsman- Grievance Redressal Mechanism of the Bank - Axis Bank

Banking Ombudsman: Grievance Redressal Mechanism of the Bank. For more information visit here.

www.axisbank.com

Source : https://www.axisbank.com/docs/defau...ance-redressal/grievance-redressal-policy.pdf

 

[anirban.choudhury]

If Axis PNO is not resolving an issue then what is the next higher step to complain inside Axis?

Depending on the issue
You can write to MD desk

 

[CVR]

Depending on the issue
You can write to MD desk

what’s the email id? i also want to write as i am not getting grabdeals points for any month

 

[bugmenot]

what’s the email id

I will give you hint of email

amitabh[dot]bachchan@ax!sbank.upi