anshu_noah
TF Buzz
It feels like they are misleading customers with false LTF.
In Sep 2024, I visited home HDFC branch to apply for CC and at that time even Swiggy app was showing LTF offer for me.
The branch manager himself checked my eligibility and confirmed that the Swiggy card was LTF for me.
So I applied for it and got it, even today, the Swiggy app still shows the card as LTF when I check.
But in last months statement I got Rs.500 charged and when I mailed to revert the fees they are saying its not LTF for me. Its fees is Rs.500.
I again mailed them with proofs, screenshots, waited for 10 days and they are still saying the card is not LTF for me.
Its Rs.500 and waiver is 2L spend.
I have the card with 3.2 Limit.
What should I do ? Any Idea. They are not agreeing to it.
One screenshot is the old one I took of the app showing LTF offer and another is new one showing the card details in the app.
In Sep 2024, I visited home HDFC branch to apply for CC and at that time even Swiggy app was showing LTF offer for me.
The branch manager himself checked my eligibility and confirmed that the Swiggy card was LTF for me.
So I applied for it and got it, even today, the Swiggy app still shows the card as LTF when I check.
But in last months statement I got Rs.500 charged and when I mailed to revert the fees they are saying its not LTF for me. Its fees is Rs.500.
I again mailed them with proofs, screenshots, waited for 10 days and they are still saying the card is not LTF for me.
Its Rs.500 and waiver is 2L spend.
I have the card with 3.2 Limit.
What should I do ? Any Idea. They are not agreeing to it.
One screenshot is the old one I took of the app showing LTF offer and another is new one showing the card details in the app.
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