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DCB HDFC RBIO complaint

Vinay13

TF Premier
Hi
I got a call from hdfc agent about cc and i requested DCBM , she agreed and she only filed application on hdfc bank. After i got to know she has applied for privilege cc , when asked she said DCMB will be approved they have coupon code they can mention in application. But privilege was only approved from hdfc. I did not activate the card. I have no relationship with HDFC.
I do meet criteria for DCMB. I tried escalation on all levels , got a call from another hdfc agent she tried all possible things but not able to approve DCMB.
I have all whatsapp chats from hdfc business account agreeing on DCMB. Can i file complaint with RBIO. Its clear case fraud and misinformation.
 
Hi
I got a call from hdfc agent about cc and i requested DCBM , she agreed and she only filed application on hdfc bank. After i got to know she has applied for privilege cc , when asked she said DCMB will be approved they have coupon code they can mention in application. But privilege was only approved from hdfc. I did not activate the card. I have no relationship with HDFC.
I do meet criteria for DCMB. I tried escalation on all levels , got a call from another hdfc agent she tried all possible things but not able to approve DCMB.
I have all whatsapp chats from hdfc business account agreeing on DCMB. Can i file complaint with RBIO. Its clear case fraud and misinformation.
HDFC Business account? What do you mean by that? An agent can't have access to HDFC business account.

How did you get to know Privilege was applied?

Unless you have it on mail from an official HDFC email id, you don't have a case.

@Aniket
 
HDFC Business account? What do you mean by that? An agent can't have access to HDFC business account.

How did you get to know Privilege was applied?

Unless you have it on mail from an official HDFC email id, you don't have a case.

@Aniket
WhatsApp account used by hdfc employees
Those are shown as hdfc business account. No mail confirmation from hdfc.
After application submitted i got a mail from hdfc that privilege card is submitted
 
Tax is high …every month salary varies..they need consistent salary of 2.5L and they are not taking ITR
How? For me it's only in April as some arrears were there so, it went more higher other than April, it almost goes same.

are you giving fake experience and making leaves etc to the company?
 
WhatsApp account used by hdfc employees
Those are shown as hdfc business account.
Not aware of this but don't think this can be considered as official communication channel. Others can share their experience.
No mail confirmation from hdfc.
No case
After application submitted i got a mail from hdfc that privilege card is submitted
Didn't you get a verification call?
 
u cant go to RBIO on third party agents... unless u have any mail from HDFC officials...
Not necessarily my case was of misselling I had whatsapp chat proof I attached the same in SBI escalation and then escalated further to RBIO with the same proof and the bank did take action of few waiver for first year and I've reached the fee waiver criteria for this year.
 
So, in this case SBI chose to give you the benefits promised by their agents rather than fighting it out. Not too sure what would have happened if they would have fought. Your case would have been weak according to me.
Yes that is but they did not give me benefits promised by their agents. I had whatsapp proof and ig call recording too I don't remember it clearly. Also the agent promised LTF and the card was chargeable they gave FYF with Welcome benefits and I reached fee waiver for this year's fees so will see what do by Jan'26.... Anyways what's done is done...
 
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