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Yes...jab tak smartbuy per in India and abroad likha h, m toh use karta rahunga.
Just curious, how did you know its infinia PP?At T3 Arrival Lounge again, fellows with Infinia PP rocking it
The card number has no breaksJust curious, how did you know its infinia PP?
There's no confirmation from nobody that PP is free if used domesticallyWhy are people still calling & emailing cust care. Already someone on here has posted that people higher up the chain itself have given confirmation that PP is free for domestic use as of now and there are no changes.
It just seems you guys want them to devlaue this
Please cut the clutter:
The relevant portion of the MITC is as under:
"K) Lounge Access Priority Pass - Charge of $27 + taxes, will be applicable on all the lounge visits exceeding the complimentary limit. Infinia, Infinia (Metal Edition): Complimentary priority pass membership for Primary and add-on card holders with unlimited lounge access for priority pass card holder. Diners Club Credit Card - All visits exceeding the complimentary limit will be charged at the prevailing lounge rate inclusive of taxes. Card validation charges for the lounge will be levied and not...
MODS, can you please mark the above as solution ? the thread is getting longer for no reason when we already have an answer. It is just causing confusion and more people to reachout to support which is obviously not in our favor, more requests may actually have them devalue this feature.
Can you atleast go and read the post I have linked?There's no confirmation from nobody that PP is free if used domestically
Can you quote the text you want me to read?Can you atleast go and read the post I have linked?
Here you go -Can you quote the text you want me to read?
I have got double confirmation from the BH and ZBH that there is nothing like paid visits using PP of Infinia, as of now. They have informed that the product team has been consulted by them and there is no any confirmation about the discussion of paid PP in domestic lounges.
However, one thing is sure that keeping in view the queries that they have been receiving and the pessimistic approach, the bank can definitely think that they could do so.
That's from MITC where generic statement was made mentioning unlimited lounge access for PP holders. SO there are 2 things here - Firstly there's no clear confirmation on this. If you speak to customer care, they will talk about the charges being levied if PP used domestically, MITC has a generic statement and SmartBuy portal is not in sync with the Infinia page on HDFC portal.Here you go -
Please cut the clutter:
The relevant portion of the MITC is as under:
"K) Lounge Access Priority Pass - Charge of $27 + taxes, will be applicable on all the lounge visits exceeding the complimentary limit. Infinia, Infinia (Metal Edition): Complimentary priority pass membership for Primary and add-on card holders with unlimited lounge access for priority pass card holder. Diners Club Credit Card - All visits exceeding the complimentary limit will be charged at the prevailing lounge rate inclusive of taxes. Card validation charges for the lounge will be levied and not...
I am not even gonna argue with you.That's from MITC where generic statement was made mentioning unlimited lounge access for PP holders. SO there are 2 things here - Firstly there's no clear confirmation on this. If you speak to customer care, they will talk about the charges being levied if PP used domestically, MITC has a generic statement and SmartBuy portal is not in sync with the Infinia page on HDFC portal.
Secondly, since it's all open to our interpretations - I feel, we can still use PP domestically based on my discussion with an escalation manager. Also, they haven't clearly specified that using PP at domestic airports will incur charges (unlike other HDFC card)
The point is - there's no confirmation either ways from the bank but the fact is that they have changed their page and modified the lounge pdf clearly shows that they are discouraging us to use PP domestically. Now whether or not charges will be levied will be known to the users only after bank's confirmation or 2-3 months after the PP usage.
No such intentions, my friend. Keep it going won't help me. My points were clear. There's no confirmation either ways from the bank in black & white while you insist on something while could be misleading for many.I am not even gonna argue with you.
They have clearly mentioned confirmation from BH & ZBH. Seems you just wanna keep the thread going for longer than it needs to be.
This is with reference to your e-mail dated March 19, 2025 regarding Priority Pass.No such intentions, my friend. Keep it going won't help me. My points were clear. There's no confirmation either ways from the bank in black & white while you insist on something while could be misleading for many.
there are no cases till now where it's charged for infinia users.You are mixing 2 different issues here :
Issue 1 - PP usage charged in India - I will still stand by my words here. PP should not be used in India as its excessively expensive and at some point of time HDFC will devalue something else if this pattern continues. Also HDFC should expand its lounge list (accessible by card alone) before charging for PP usage.
All the tier 1 and tier 2 city lounges charge much less than 27USD and its a sublime act of stupidity from HDFC to allow PP access rather than enabling infinia card access in these lounges. Also there is an issue of lounges adding guests to PP without mentioning to users and this will lead to additional charges.
Issue 2 - Communication. Yes HDFC has failed miserably here. They 1st allowed PP usage in India and now have no clue what the exact plan is.. and answers vary based on which team u ask. Also if they charge PP access without extending lounge list then yes its a devaluation to some extent. Also not sure if they need to strictly go by RBI guidelines in this case however silently changing T&Cs is pure incompetence or malicious behavior.
As much as I'd like this to be true, I think we have received conflicting information from multiple sources, and some people have been charged previously (which is why this whole thread was started). My humble opinion would be to keep this thread going for another 2-3 months -- give time for PP charges (if any) to be posted to the statement for people who have used PP domestically recently (including me). We can stop the discussion until someone has a confirmation either way.Why are people still calling & emailing cust care. Already someone on here has posted that people higher up the chain itself have given confirmation that PP is free for domestic use as of now and there are no changes.
It just seems you guys want them to devlaue this
MODS, can you please mark the above as solution ? the thread is getting longer for no reason when we already have an answer. It is just causing confusion and more people to reachout to support which is obviously not in our favor, more requests may actually have them devalue this feature.
the case of being charged was bcuz guest visit was put by the lounge ppl ... till now other than that no one has been charged for normal usage ... 7th march changes ppl found so post this 3 months ~ we can know is it really changed or not... till then there is no concrete proof that pp is chargeable or not...As much as I'd like this to be true, I think we have received conflicting information from multiple sources, and some people have been charged previously (which is why this whole thread was started). My humble opinion would be to keep this thread going for another 2-3 months -- give time for PP charges (if any) to be posted to the statement for people who have used PP domestically recently (including me). We can stop the discussion until someone has a confirmation either way.
No one has been charged for PP vists yet. That was a case of guest being added which did result in reversal of charges regardless AFAIRAs much as I'd like this to be true, I think we have received conflicting information from multiple sources, and some people have been charged previously (which is why this whole thread was started). My humble opinion would be to keep this thread going for another 2-3 months -- give time for PP charges (if any) to be posted to the statement for people who have used PP domestically recently (including me). We can stop the discussion until someone has a confirmation either way.
yes 50% ~ charges were reversedNo one has been charged for PP vists yet. That was a case of guest being added which did result in reversal of charges regardless AFAIR