When UPI was launched, from 2016 to 2019 — for a total of 4 years — MDR charges used to apply and still UPI kept growing.
There used to be a 0.1% MDR charge for transactions up to ₹2,000 and 0.25% MDR for transactions above ₹2,000.
Merchants had no problem with it.
But now, after making MDR free, merchants have gotten used to it in such a way that —
When RuPay Credit Card via UPI charges 1.25% to 2.25% MDR, they refuse to accept it. Yet they happily accept 3% to 3.5% MDR on Amex and Diners Club cards.
If you try to explain this, merchants say:
“RuPay Credit Card on UPI has charges imposed by the Indian government, that’s why we’ve disabled it.”
But when you ask them — “You're paying 3% to 3.5% MDR on Amex and Diners Club, what about that?” —
Then they themselves start explaining, “That’s charged by Amex and Diners Club companies, not by the government. 🤣🤣