Customer I'd not active

[Sahilhenzy]

Hello,

Mother had one card in axis Bank which was a flipkart card but later closed it due to that legendary limit of axis Bank and they didn't increased also after a year use. But after 2-3 month Applied for Ace card and same got approved after physical kyc and finnally got relief from legendary limit. But that problem is that I can't access net banking or mobile banking due to customer I'd inactive. Had a conversation with senior officials but they said to visit branch bla bla bla. But my mother can't visit branch due to health issues.

Tried mailing PNO,Nodal,CS nothing worked.

 

[varun__goel_]

Hello,

Mother had one card in axis Bank which was a flipkart card but later closed it due to that legendary limit of axis Bank and they didn't increased also after a year use. But after 2-3 month Applied for Ace card and same got approved after physical kyc and finnally got relief from legendary limit. But that problem is that I can't access net banking or mobile banking due to customer I'd inactive. Had a conversation with senior officials but they said to visit branch bla bla bla. But my mother can't visit branch due to health issues.

Tried mailing PNO,Nodal,CS nothing worked.

send sms CUSTIDCC to 56161600 and try to login with that id

 

[pprakash11]

Hello,

Mother had one card in axis Bank which was a flipkart card but later closed it due to that legendary limit of axis Bank and they didn't increased also after a year use. But after 2-3 month Applied for Ace card and same got approved after physical kyc and finnally got relief from legendary limit. But that problem is that I can't access net banking or mobile banking due to customer I'd inactive. Had a conversation with senior officials but they said to visit branch bla bla bla. But my mother can't visit branch due to health issues.

Tried mailing PNO,Nodal,CS nothing worked.

Nothing will work.

I am a victim of this issue.

Only branch visit will help.

 

[Sahilhenzy]

send sms CUSTIDCC to 56161600 and try to login with that id

Got msg from Axis Bank (Your message was incomplete)

 

[Sahilhenzy]

Nothing will work.

I am a victim of this issue.

Only branch visit will help.

While visiting the branch what they will do I mean they did some signing a form or will do via system?

 

[raghu.rokda]

Hello,

Mother had one card in axis Bank which was a flipkart card but later closed it due to that legendary limit of axis Bank and they didn't increased also after a year use. But after 2-3 month Applied for Ace card and same got approved after physical kyc and finnally got relief from legendary limit. But that problem is that I can't access net banking or mobile banking due to customer I'd inactive. Had a conversation with senior officials but they said to visit branch bla bla bla. But my mother can't visit branch due to health issues.

Tried mailing PNO,Nodal,CS nothing worked.

बैंक साखा आपकी राह देख रही है

 

[pprakash11]

While visiting the branch what they will do I mean they did some signing a form or will do via system?

They will activate your mother's customer ID.
there is an option hidden in Axis System

 

[pprakash11]

बैंक साखा आपकी राह देख रही है

शाखा**

मौड़ा तुम कैसे गलती कर सकत हौ

 

[raghu.rokda]

शाखा**

मौड़ा तुम कैसे गलती कर सकत हौ

भारी ब्लंडर हो गया

 

[SSV]

Hello,

Mother had one card in axis Bank which was a flipkart card but later closed it due to that legendary limit of axis Bank and they didn't increased also after a year use. But after 2-3 month Applied for Ace card and same got approved after physical kyc and finnally got relief from legendary limit. But that problem is that I can't access net banking or mobile banking due to customer I'd inactive. Had a conversation with senior officials but they said to visit branch bla bla bla. But my mother can't visit branch due to health issues.

Tried mailing PNO,Nodal,CS nothing worked.

Probably visit the branch by yourself along with your mother's letter addressed to the BM requesting to reactivate the customer ID, explaining the current situation, it may work

 

[D₹V]

send sms CUSTIDCC to 56161600 and try to login with that id

Got msg from Axis Bank (Your message was incomplete)

+918691000002
Send here with above format.

CUSTIDCC (LAST 4 DIGITS)

 

[Sahilhenzy]

Probably visit the branch by yourself along with your mother's letter addressed to the BM requesting to reactivate the customer ID, explaining the current situation, it may work

Sure I'll try..

 

[Sahilhenzy]

+918691000002
Send here with above format.

CUSTIDCC (LAST 4 DIGITS)

"Your customer ID does not match with our records)

 

[varun__goel_]

"Your customer ID does not match with our records)

You put last 4 digits of cc?

If nothing happens, than deal with branch

 

[Sahilhenzy]

You put last 4 digits of cc?

nope last four digits of cust id

 

[varun__goel_]

nope last four digits of cust id

Do with cc digits, not cust id

 

[SSV]

nope last four digits of cust id

It should be last 4 digits of your CC as mentioned by @varun__goel_

 

[Sahilhenzy]

You put last 4 digits of cc?

If nothing happens, than deal with branch

Yes Got the customer I'd but nothing worked last option is to visit branch by myself with a letter of my mother.

 

[SSV]

Yes Got the customer I'd but nothing worked last option is to visit branch by myself with a letter of my mother.

If you know the branch's phone number call them and find out what else is needed for this along with the letter.. It will minimise your branch visits.

 

[raghu.rokda]

If you know the branch's phone number call them and find out what else is needed for this along with the letter.. It will minimise your branch visits.

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