SatyG
TF Select
So, what's the consensus here then wrt app activation? Do we need a branch activation code or do we need to activate via ATM first and then use the same for login?
-
Hey there! Welcome to TFC! View fewer ads on the website just by signing up on TF Community.
Cent Queen Savings Account - LTF Rupay Select Debit Card
- Thread starter Anupama_Jha
- Start date
- Replies 905
- Views 23K
- Status
Ask the CBOI staff for Cent Mobile App branch token if they can provide, idk if they only provide it for cent-eez app, but give it a try.
If you want to activate the app before receiving the DC, you'll require a branch token to activate the app with your CIF which will be provided by your branch
SatyG
TF Select
I have already received the DC. How can I use the app now? When I put the account number, it shows an error message "Accounts with multiple CIFs not allowed". Can people having joint accounts confirm how they registered in the app?
Have you tried with CIF and DC details? Have you generated the DC PIN?
SatyG
TF Select
Yet to get the CIF details. Will have to visit the branch for the same right? Haven't generated the DC PIN yet.
Yes, and generate the Green PIN through CBOI ATM
SatyG
TF Select
Got it. Visiting branches is inevitable in case of PSU banks, it seems.
Yeah, and they have forms for every small point
SatyG
TF Select
That should be okay, provided the service is a bit fast. But it is how it is. At least 1 hour gets wasted once I decide to visit the branch. I am too lazy to visit the branch physically tbh.
ritwik2000
TF Ace
I activated cent eez through branch token. Will ask bm to provide a branch token again on Monday. Let's see how it goes.
SatyG
TF Select
Were you able to activate the debit card? If yes, how did you do it?
I tried through ATM, not working. The branch people said that we can activate via cent eez app. Got the activation code, but the cent eez service seems to be down. Such a pathetic service and such old tech they are using
SatyG
TF Select
Even though they opened the account jointly, they are unable to issue add-on card. The system is throwing error saying "Product feature not available" when they try to apply for 2nd card. The lady has assured me that she would reach out to the help desk to fix this issue, not sure how much truth is there in that.
I activated the DC via CBOI ATM via Green PIN option.
ritwik2000
TF Ace
Since it's bank holiday today at my state. I will try tommrow and update you.
SatyG
TF Select
Did it get resolved for you? It's still loading for me. How did you activate the debit card and managed the spending limit?
I am using now Cent Mobile app, centeez app was loading for me as-well so removed it after activation of my card going through CBOI Atm pin generation via Green Pin option on-screen
SatyG
TF Select
Oops, so ATM is the only option for card activation. The ATM near my branch is not working for activation, and I don't have any other ATM within 20KM radius. If their service in Tier-1 city is so trash, then how pathetic it will be in Tier-2, Tier 3 cities..
I went to the Atm aside the branch on holiday, it isn’t working. Went to another ATM 4kms drive, it worked for activation.
SatyG
TF Select
Just 2 rupay select for a couple is more than enough IMO. Trying to overoptimize the no of cards is not worth the headache. It's not wise to waste hours of time just for a debit card.
- Status
