Canara Bank BBPS payment failed but money was deducted but no refund

[ali4u]

Yes I have received refund within 1 week of complaint. So raising complaint on bbps helps

Please share email ID. I have same problem

 

[badg3rbyte]

My friend paid HDFC CC bill through Canara BBPS, using Amazon pay wallet UPI.
Payment failed at Canara BBPS, but was successful at Amazon Pay. Has anyone faced this before? He has raised a complaint today as it's been 1 day and haven't received any refund yet. Should he send email with details to the mentioned email IDs?

 

[ali4u]

My friend paid HDFC CC bill through Canara BBPS, using Amazon pay wallet UPI.
Payment failed at Canara BBPS, but was successful at Amazon Pay. Has anyone faced this before? He has raised a complaint today as it's been 1 day and haven't received any refund yet. Should he send email with details to the mentioned email IDs?

Wait for three days , if payment is not reverse , mailed to bbps on their email id
bbps.ops@npci.org.in
With 20 digit payment reference number and request them to refund money , they will reverse it in 24 hours, don't worry your money is safe . If it will not reflected in your credit card in 3 days raise a request to bbps.