I opened Axis burgundy account digitally last month and today I was changing my debit card pin when I stumbled upon upgrade option. I was not able to find the difference between this and existing debit card can anyone please explain?
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Burgundy Private Debit card upgrade
- Thread starter EINSTEIN
- Start date
Which debit card do you have visa or Mastercard?
Initially, they issued a VISA Infinite card, my name was incorrect in that, so I applied for replacement and they sent a MasterCard.
My & parent accounts are both Burgundy, both have Burgundy debit card (One is Visa, One is MC). This offer doesn't show up at all for anyone within my family which is extremely weird...
I have the same situation as you. Seeing only the Burgundy Debit Card as the upgrade for both mine and parent account. Current card is Visa Burgundy for me, MC Burgundy for parent.
I realised something, potentially because you got the Burgundy Private Debit Card earlier is the reason it is still showing up for you. I remember when my account was upgraded to Burgundy from Priority, I could still only see the upgrade to the Priority DC, which was also marked as "Your Previous Card".
However, I had the option for Burgundy DC right after my account upgrade from Priority.
rudrank
TF Buzz
30L NRV. Opened in July. Saw the update this month
I got the Burgundy Private Debit Card. It is of Visa Infinite variant. The documents in the box are exactly the same as I got when I got the normal Burgundy Debit card in July this year.
For Axis Burgundy the requirement is 5L initial funding. And then maintaining 5L. What I was told by my bank and I gave 5L cheque to open the account.
Are you getting an option to upgrade to Burgundy Private Debit Card
Nope! Mine is a fairly new account got my Burgundy Debit card yesterday.
How does family banking work with burgundy? I added my brother to my burgundy account online and it was successfully completed 3 days back. But it still shows prime savings account and no option to upgrade debit card to burgundy debit card.
When I called Axis Burgundy customer care, he said account and debit card won't be upgraded. No LTF select credit card either. Just that he can use RM services like me, loyalty points will be shared and no need to maintain separate balance. Is that right?
No, they have given incorrect information.
All the grouped accounts will be upgraded to Burgundy account and you can enjoy all the benefits in the linked account as well.
Drop an email to customer care if you are not able to upgrade debit card.
rudrank
TF Buzz
Are you sure about this? I mailed the MD desk, contacted Burgundy customer care, and asked the branch, the RM of a different branch, and all of them said the only Burgundy family privilege that others get is the same RM, which is useless.
Even in the family eligibility criteria, it is written that:
"All family members can avail of the Burgundy privileges if they hold a Burgundy Savings Account"
yes, I'm sure about sharing the benefits. It is clearly stated: "Burgundy customers can extend their exclusive Burgundy privileges to their family members"
Last point is always misinterpreted. They have to upgrade all accounts under family banking to Burgundy, that is the correct interpretation of point 3. You can also look into this thread: https://www.technofino.in/community/threads/about-burgundy-maintaining-criteria-for-family-banking.2334/
Any Burgundy account holder can extend the benefits of Burgundy account to their family members. The family need not to be a Burgundy account holder.
They may not be Burgundy account holders but their accounts must be upgraded to burgundy to take advantage of all the features.
My RM was insisting that they must too have at least 5L in accounts to be upgraded
None to be honest. But after using HDFC Imperia, ICICI Wealth and Axis Burgundy I can say Imperia seems to be the best. Also the ICICI cards are pretty useless.
Please share the communication snapshot here if possible
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Spouse opened Burgundy digitally (not online, but at the branch with the RM guiding). Got Visa Infinite DC. Got the option to upgrade to Burgundy Private (also Visa Infinite) DC.
I opened an account in her family (different process, needed a cheque, but only 50k initial funding), just received Burgundy Mastercard DC, and there's no option for me to upgrade to Private DC.
Just adding as a data point here. I don't think there's any logic to this.
I opened an account in her family (different process, needed a cheque, but only 50k initial funding), just received Burgundy Mastercard DC, and there's no option for me to upgrade to Private DC.
Just adding as a data point here. I don't think there's any logic to this.
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BlueFlash
TF Premier
One query to HNI/UHNI people holding private/wealth accounts: What special benefits do you folks look for ? Is it luxury benefits? Coz even a regular savings account has most of the comparable offers - DC, CC are more or less same (except like classic vs infinite); nearly everything is digitized, so banking services also remain same, except when professional help is need... Just want to know from an HNI perspective... All I can think of the extra is the luxury benefits and dedicated service in such cases.
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