I have recently upgraded from BoB Lite to Bob Advantage SB_GEN account (code 101 is what they told, one more advantage account is also there with 115 code as per them) by visiting the home branch to get EMT debit card. However I have been charged Rs.325 from the account for this upgrade and when asked, they told charges are only for this upgrade. Did anyone recently upgraded or downgraded BoB accounts and been charged like this or no charges at all?
Based on the responses, I am going to escalate with BoB grievance.