Axis not giving grabdeals marks spencer 45x points

[Deleted member 9785]

I did the transaction in December, but the bank saying that they have not captured under grabdeals. Have escalated to nodal officer with the invoice. Lets c

 

[Deleted member 9785]

recently did a transaction at kapiva for 25x - Ghee but then cancelled order as did not get sms confirming grabdeal is captured.

 

[phagocyte536]

Ordered jockey. 10 days later got a message that it was captured

 

[Deleted member 9785]

Ordered jockey. 10 days later got a message that it was captured

man this too mich delay, we cant even return it then no. It shd be instant or at best 24 hrs

 

[phagocyte536]

man this too mich delay, we cant even return it then no. It shd be instant or at best 24 hrs

The T and C of jockey returns is horrible. I'm scared to even attempt a return. I buy things when I'm 100% sure. I usually try out in a store nearby 😂

The 20X is too good to leave alone. Ammassed 10k points this month for 8-9k expenditure

 

[Deleted member 9785]

will grabdeal work if we remove cookies?

 

[ak93]

will grabdeal work if we remove cookies?

No, i think cookies are used for tracking!

 

[cardwizard]

recently did a transaction at kapiva for 25x - Ghee but then cancelled order as did not get sms confirming grabdeal is captured.

It usually comes 7-8 days after making the order..

 

[TheMentalist]

will grabdeal work if we remove cookies?

which browser is that?

 

[phagocyte536]

which browser is that?

Brave. Built on chromium engine so largely behaved like Chrome

 

[TheMentalist]

Brave. Built on chromium engine so largely behaved like Chrome

it's strange that GrabDeals is able to capture transaction on a Privacy browser like Brave also

 

[RewardsAlert]

Axis Cooperated very well for my missing Grabdeals points.
This proves that there is no need to worry if you have performed the transaction correctly.
Cheers to the Magnus party!

 

[mojo_jojo123]

Ordered jockey. 10 days later got a message that it was captured

do yo see jockey in transaction history of grabdeals ? I did one transaction .. so sms no record showing in grab deals

 

[phagocyte536]

I

do yo see jockey in transaction history of grabdeals ? I did one transaction .. so sms no record showing in grab deals

Got SMS but no transaction in the transactions page

 

[004archit]

Di

Axis Cooperated very well for my missing Grabdeals points.
This proves that there is no need to worry if you have performed the transaction correctly.
Cheers to the Magnus party!

did you got ER point for this ?

 

[mojo_jojo123]

I

Got SMS but no transaction in the transactions page

same here .. so I was worried and next order I did via GV .. 10x

 

[004archit]

same here .. so I was worried and next order I did via GV .. 10x

What you have purchased from jockey , it seam overpriced ?

 

[mojo_jojo123]

What you have purchased from jockey , it seam overpriced ?

I like their quality .. socks , towel etc

 

[CVR]

Won’t help 🤣
They are not giving even after confirmed sms from Axis itself!
In grabdeals what you or Axis says doesn’t matter, the merchant has confirm transaction is successful. And there is no way for us to fight with merchant directly. I did send an email to M&S team as well for not getting points in Nov Dec Jan. They didn’t even reply.

An update.. after many months of email exchange and sharing of invoices, axis gave me the points M&S grabdeals for two months.. pending for one more month for M&S grabdeals which as per them i should receive end of this month.. have to appreciate axis here, they finally fulfilled the promise.. but honestly i am happy with traveledge, gyftr and monthly bonus.. not doing any grabdeals since last few months.. too much hassle..

 

[RewardsAlert]

Di

did you got ER point for this ?

Yes, I got it after few mails with Premium experience team, they were cooperative enough!

 

[RewardsAlert]

An update.. after many months of email exchange and sharing of invoices, axis gave me the points M&S grabdeals for two months.. pending for one more month for M&S grabdeals which as per them i should receive end of this month.. have to appreciate axis here, they finally fulfilled the promise.. but honestly i am happy with traveledge, gyftr and monthly bonus.. not doing any grabdeals since last few months.. too much hassle..

Congratulations!
I am happy that you fought till the end for your rights and promises you were made by Axis.

Your case was the only one I had seen till now, where they were not agreeing after sharing the invoices.
Finally, all's well that ends well.