22 rupee surcharge seems pretty high and unlikely, the normal surcharge charged will be posted as cashback within a week. It seems something else happened in your case as normally surcharge @1 percent is charged for fuel transaction. I feel if you contact the bank they might reverse the excess amount charged. Do let us know what the bank personnel tells you regarding this if you decide to contact them.
Thanks for the concern Vishnu. I feel contacting the bank and following up etc is too much work for a mere ₹22 (too much hassle). Instead, I have boycotted the card, so it'll be just another card lying in the drawer. Once bitten twice shy, so I'll be using debit cards for fuel transactions instead.
By doing a txn between 31st to 60th day of card issuance. Amazon voucher will be after 60 days of card activation.
Just an FYI. Even my Axis app transaction list looks exactly like this. But the charged amount was ₹339 for two days when it was under processing. Even the receipt(from petrol pump) which was given to me showed ₹339.94Received the Rs. 250 cashback as well.
Had same thing happen with me. Branch staff and Nodal officers are trash af. Phone banking is really really good. Had similar experience with CC guys at branch. Next day got Select via preapproved section on chargeable basis and Phone CS immediately got the charges reversed and converted to LTF.Axis support guys are just next level.
As Burgundy account holder i applied for LTF select card on sept.3rd through mobile app / pre approved cards.
Application remained in process for so long ( it was supposed to be pre approved !) That i wrote a letter to Nodal Officer on 17th.
Got no reply as i waited for 1 month.
Tired of waiting , i applied for LTF Myzone on last day of offer , 15th October.
It was approved and delivered on 25th.
Got LTF Select over phone on 30th October.
And today , finally received a reply from nodal officer telling me " I'm not eligible for credit card " and i should rather open a FD and go for a secured card.
This is called rubbing salt on wound.
wait for 2 more days and if is not updated contact them via twitter
Probably not. I filled the first ₹250 on BPCL pump. I got the surcharge back (1% / ₹2.5) and also the ₹250 cashback.
Just an FYI. Even my Axis app transaction list looks exactly like this. But the charged amount was ₹339 for two days when it was under processing. Even the receipt(from petrol pump) which was given to me showed ₹339.94
However, after two days, when processing was complete, the transaction entry changed to ₹351.
So if you have the petrol purchase receipt from the petrol pump, please make sure that the amount charged was indeed ₹252.5 as per receipt
If not, you can fuel again, and verify.
Thanks for the exact info about surcharge
