Good morning,
Pre post note : I meet the income criteria and have a good credit score.
I applied for axis atlas in June online through axis website and an agent came for KYC and processed. The documents he uploaded were it returns and the other sheets. He did mask my aadhar first four digits and uploaded
I got a message saying application rejected with the reason that unmasked aadhar was in my uploaded documents.
I thought maybe a mistake was made and left it.
I reapplied directly through another person I know in axis and again the same agent came for KYC. This time he wiped up the whole Aadhar number and he uploaded the documents and I still get rejected with the same reason.
Customer care guys don't do anything. They just say application is rejected we cannot do anything
I have check every single line in the document I uploaded and aadhar number is only there in one place where it was covered with ink to make sure it could not be seen. I checked every single line in the printed copy and even used search in the soft copy of the document.
Is there an issue with axis or am i doing something wrong
There is no email I can find to send a complaint to axis guys so that they can take a look at it.
Pre post note : I meet the income criteria and have a good credit score.
I applied for axis atlas in June online through axis website and an agent came for KYC and processed. The documents he uploaded were it returns and the other sheets. He did mask my aadhar first four digits and uploaded
I got a message saying application rejected with the reason that unmasked aadhar was in my uploaded documents.
I thought maybe a mistake was made and left it.
I reapplied directly through another person I know in axis and again the same agent came for KYC. This time he wiped up the whole Aadhar number and he uploaded the documents and I still get rejected with the same reason.
Customer care guys don't do anything. They just say application is rejected we cannot do anything
I have check every single line in the document I uploaded and aadhar number is only there in one place where it was covered with ink to make sure it could not be seen. I checked every single line in the printed copy and even used search in the soft copy of the document.
Is there an issue with axis or am i doing something wrong
There is no email I can find to send a complaint to axis guys so that they can take a look at it.
