APPLY FOR AU BANK CREDIT CARD, BUT THEY NOT GIVING ZENITH CARD

[atik]

When i visited the portal of AU bank credit card application, i fullfill the criteria and later they not showing the ZENITH card option to me, as i am also eligible for LTF as i m employee of one the PSU. when i mailed them for zenith card is not showing they called me and said that you can apply other than ZENITH.

any other option to apply this ? ( apply only bcz of this LTF for me, other wise reward seems avg.)

 

[Fplaystore99]

On 2nd i email and in 5th i received response

Have you got any cibil enquiry?

 

[Pramtesh]

Have you got any cibil enquiry?

No

 

[Fplaystore99]

No

Is your limit got increase of you got old limit in upgraded card?

 

[Pramtesh]

Is your limit got increase of you got old limit in upgraded card?

Limit remained same. I think after receiving Vetta card. It was just few days after I requested for upgrade.

 

[GopalB]

Thanks a ton brother, I will send these screenshots to AU CC and let's see how they respond.

Were you able to get ur vetta upgraded to zenith? I have vetta LTF with 3.05L limit.. my company is in LTF list as well... But same response of no system in place to upgrade cards as of now.. can you help plz here ?

 

[Pramtesh]

Were you able to get ur vetta upgraded to zenith? I have vetta LTF with 3.05L limit.. my company is in LTF list as well... But same response of no system in place to upgrade cards as of now.. can you help plz here ?

Your limit might be the issue. It should be close to 5L

 

[GopalB]

Your limit might be the issue. It should be close to 5L

I asked for LE as well - HDFC Regalia first credit card with credit limit of INR 6.45 L and ICICI MakeMyTrip credit card also with limit of INR 6.00 L... But wahi automated response that LE is not currently possible in our system..

 

[Pramtesh]

I asked for LE as well - HDFC Regalia first credit card with credit limit of INR 6.45 L and ICICI MakeMyTrip credit card also with limit of INR 6.00 L... But wahi automated response that LE is not currently possible in our system..

I haven't heard yet from anyone getting LE

 

[Bigde]

Were you able to get ur vetta upgraded to zenith? I have vetta LTF with 3.05L limit.. my company is in LTF list as well... But same response of no system in place to upgrade cards as of now.. can you help plz here ?

They are offering me a paid Zenith which I refused as there is no point in having it paid whereas other are getting it LTF. In your case, I would suggest you to escalate the matter to regional nodal officer and ask them for this upgrade as others are already getting it.

 

[GopalB]

They are offering me a paid Zenith which I refused as there is no point in having it paid whereas other are getting it LTF. In your case, I would suggest you to escalate the matter to regional nodal officer and ask them for this upgrade as others are already getting it.

Where to get their mail id? I live in Surat, Gujarat region..

 

[007]

Where to get their mail id? I live in Surat, Gujarat region..

Regional Nodal Officer (for Gujarat): rno.ahmedabad@aubank.in
Principal Nodal Officer (for escalating): pno@aubank.in

 

[GopalB]

Regional Nodal Officer (for Gujarat): rno.ahmedabad@aubank.in
Principal Nodal Officer (for escalating): pno@aubank.in

Thanks a lot bhai👍👍

 

[Calm Radiance]

Email is very long. So I have sent the important part of the email

Hi,

I'm in similar boat and AU bank has declined upgrade request from vetta to zenith. Vetta limit is 5.10 lakhs.

 

[Pramtesh]

Hi,

I'm in similar boat and AU bank has declined upgrade request from vetta to zenith. Vetta limit is 5.10 lakhs.

What reason they have given?

 

[Calm Radiance]

What reason they have given?

internal bank policy, if possible can you share how did you manage to upgrade?

I stated I've Vetta LTF card and my organization is listed in your employer list and I want Vetta to be upgraded to Zenith LTF.

On calling customer care, they're saying need to use Vetta for 6 months to get upgrade!

 

[Pramtesh]

internal bank policy, if possible can you share how did you manage to upgrade?

I stated I've Vetta LTF card and my organization is listed in your employer list and I want Vetta to be upgraded to Zenith LTF.

On calling customer care, they're saying need to use Vetta for 6 months to get upgrade!

Rewrite them as the minimum limit for zenith is 5L.

 

[Calm Radiance]

Rewrite them as the minimum limit for zenith is 5L.

will do the same, should I mail to PNO or creditcard.priority? Thanks.

 

[Pramtesh]

will do the same, should I mail to PNO or creditcard.priority? Thanks.

Pno should be better.