Annual Charges deducted even when Card not activated

[udayreddy]

Can anyone tell me how to proceed when annual charges got deducted even when Card is not activated (Card was delivered but PIN also not set).

 

[timetraveller]

Joining fee is charged irrespective of whether you activate the card or not. However, if you close the card without activation then they reverse the charges.

 

[MisterSimple]

Joining fee is charged irrespective of whether you activate the card or not. However, if you close the card without activation then they reverse the charges.

Do we have to put a request to close the card in its inactivated stage?

 

[_na_cheese]

O

Do we have to put a request to close the card in its inactivated stage?

Looking for an answer for the same.

 

[Crusader4Credit]

Can anyone tell me how to proceed when annual charges got deducted even when Card is not activated (Card was delivered but PIN also not set).

File a complaint quoting

Reserve Bank of India - Master Directions

6(a)