Please share your experiences of retention offer for the platinum card.
What do they provide MR points or Taj vouchers?
What do they provide MR points or Taj vouchers?
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Amex Platinum Charge retention offer
- Thread starter Heisenberg37
- Start date
The market share for American Express (Amex) can never compete with other banks because Amex only offers credit cards to customers, whereas other banks are generally more involved in savings accounts (SB). The reach of other banks, especially their existing customer base, allows them to offer credit cards, sometimes providing them for a lifetime free (LTF) to existing customers.
Amex doesn't have a single card that is offered as default LTF, unlike other banks.
Market share will always be an issue for Amex, but the fact that they are competing and offering awesome deals, which none of their competitors are even considering, is something that needs to be applauded.
In addition, the dispute and chargeback mechanism from Amex is of the highest standard, surpassing other competitors like HDFC & ICICI.
Check this thread out. They were giving 30k/15k taj vouchers for 1 lakh and above flight booking.
Platinum RCP Kaizen Offer - Get Taj Hotels voucher of ₹30,000 on new domestic hotel and airline bookings - Offer Extension
Platinum RCP Kaizen Offer has been extended for bookings till 31st May 2023 and for travel and stays till 31st August 2023.
www.technofino.in
Pack_of_Cards
TF Premier
Ok this thread is for discussion on retention offers, don't want to highjack somebody's thread.
But curiosity about the new customer can sometimes kill the cat (the business) 😅
Hence, make sure outgoing is far less than incoming...
Yes this is the only reason for keeping Amex especially chargebacks and other support. However HDFC infinia support is seriously catching up. Recently my infinia was used fraudulently (at onlyfans of all the place). HDFC transaction monitoring called me (actual human call not robotic crap like Axis) at 4 AM. Just asked if transaction was genuine to which I said no.
Transaction reversed in few days (without me even calling them back), card blocked immediately after 4AM call and new card received in 2 days. Try to beat that Amex !! (Now not sure if this service quality is only for infinia or for other HDFC cards)
HDFC has many miles to go, especially with customer service. HDFC is simply rude in many cases on call or email.
amanchhajed
TF Buzz
Yeah, you get joining benefits again on new application.
Rdspam
TF Premier
They’ve got a shit ton of such restrictions in the US. Some even prevent from claiming joining offers on plat if you claimed an offer when joining gold and vice versa. These restrictions have not made their way to India… at least for now
shashankrt
TF Premier
Yes. However you don't have reason to cancel Amex in US as they have really good offers and renewal benefits. Indian Amex plat is one of the worst Amex plat in the world. Hence if Amex does says nonsense as in US then they will lose customers big time.
Even i got 20K offer as they said spending were low.i spent 23 L in the next month still amex offered only 20K.i took it because i am yet to receive 21K Amazon vouchers and 30K rewards points for the November spend offer and 25K taj voucher for jan based spend offer.
One of the underrated feature of this card is the spending limit.its very useful in case of emergencies.i had an urgent requirement for 30L.because of this card i was able to manage it easily.
One of the underrated feature of this card is the spending limit.its very useful in case of emergencies.i had an urgent requirement for 30L.because of this card i was able to manage it easily.
AMEX retention can vary a lot it seems! I just got offered 30k Taj voucher as retention, points aren't possible after pursuing that alternative. 2L-3L per month usage.
Again not sure how they determine these retentions, quite often they don't quite correlate very well with the users profile or at least superficially it looks that way...
Again not sure how they determine these retentions, quite often they don't quite correlate very well with the users profile or at least superficially it looks that way...
30k includes the 10k birthday day voucher (20+10).. so same. offer
uselessmatte
TF Neo
Did not get any offer and fee was just added to the statement. Called the specialized team on their dedicated line and got offered 60k MR points with the comment of "best offer tier that we have".
Typically spend 2-4L a month on the card.
Typically spend 2-4L a month on the card.
60K MR + 10K Taj voucher (Birthday voucher) not a bad retention benefit, if you can fetch 1MR point = ₹1.
watchseekr
TF Buzz
Their retention offers are negotiable. Always reject the first offer and they’ll usually come back with something slightly better — depending on your spends of course.
Yeah.. i had got it then.. that too on a telemarketing call from them..
