Amex calling multiple times for Income Docs

[Anupama_Jha]

Hi, everyone 👋🏻

I got a call from Amex recently for sharing ITR. I applied for Smart Earn cc on in 1st week of January and got rejected.

Rejection reason: File name of ITR was incorrect.

And, now they are calling up for income docs, post which it might get approved.
But, mistakenly I disconnected their call. Now, I don't know where to send them. Anyone received same call, can help me with email id !!

Thanks in Advance.

 

[Anupama_Jha]

Hi, everyone 👋🏻

I got a call from Amex recently for sharing ITR. I applied for Smart Earn cc on in 1st week of January and got rejected.

Rejection reason: File name of ITR was incorrect.

And, now they are calling up for income docs, post which it might get approved.
But, mistakenly I disconnected their call. Now, I don't know where to send them. Anyone received same call, can help me with email id !!

Thanks in Advance.

@BestBanker @bhavyegoel @ashwink

 

[SSV]

Hi, everyone 👋🏻

I got a call from Amex recently for sharing ITR. I applied for Smart Earn cc on in 1st week of January and got rejected.

Rejection reason: File name of ITR was incorrect.

And, now they are calling up for income docs, post which it might get approved.
But, mistakenly I disconnected their call. Now, I don't know where to send them. Anyone received same call, can help me with email id !!

Thanks in Advance.

Call CC and explain the situation

 

[Rahul Gupta]

Hi, everyone 👋🏻

I got a call from Amex recently for sharing ITR. I applied for Smart Earn cc on in 1st week of January and got rejected.

Rejection reason: File name of ITR was incorrect.

And, now they are calling up for income docs, post which it might get approved.
But, mistakenly I disconnected their call. Now, I don't know where to send them. Anyone received same call, can help me with email id !!

Thanks in Advance.

You got rejected in January and getting calls in march? Please verify if the call is genuinely from amex before sharing any docs. Becuase amex is known for its speed and service.

 

[Anupama_Jha]

Hi, everyone 👋🏻

I got a call from Amex recently for sharing ITR. I applied for Smart Earn cc on in 1st week of January and got rejected.

Rejection reason: File name of ITR was incorrect.

And, now they are calling up for income docs, post which it might get approved.
But, mistakenly I disconnected their call. Now, I don't know where to send them. Anyone received same call, can help me with email id !!

Thanks in Advance.

@BestBanker @bhavyegoel @ashwink

You got rejected in January and getting calls in march? Please verify if the call is genuinely from amex before sharing any docs. Becuase amex is known for its speed and service.

Yess, it's genuine. From Gurgaon, Haryana

Landline number, not from personal.

 

[Anupama_Jha]

Call CC and explain the situation

They have no clue🥲

 

[SSV]

They have no clue🥲

Ask CC email address to send income docs generally, not specific to your case…
Or ask email address to send a query to in these kind of issues

 

[Anupama_Jha]

Ask CC email address to send income docs generally, not specific to your case…
Or ask email address to send a query to in these kind of issues

Okai. Thanks a lot

 

[SSV]

Hi, everyone 👋🏻

I got a call from Amex recently for sharing ITR. I applied for Smart Earn cc on in 1st week of January and got rejected.

Rejection reason: File name of ITR was incorrect.

And, now they are calling up for income docs, post which it might get approved.
But, mistakenly I disconnected their call. Now, I don't know where to send them. Anyone received same call, can help me with email id !!

Thanks in Advance.

Ask CC email address to send income docs generally, not specific to your case…
Or ask email address to send a query to in these kind of issues

Okai. Thanks a lot

You may also write to the following quoting your application number: they will forward your case to the appropriate case worker or suggest further directions…/

Head-Customerservicesindia@aexp.com

 

[captaintorchtm]

Yup received a call for my Wife's MRCC regarding docs and the reason for rejection.

 

[gabu]

Many banks call rejected applications in March to complete the targets.

 

[BestBankerBestBanker is verified member.]

Many banks call rejected applications in March to complete the targets.

Rejected to complete targets ???????????

 

[BestBankerBestBanker is verified member.]

Okai. Thanks a lot

was it resolved ?

 

[Anupama_Jha]

was it resolved ?

Got a call again that application still rejected.
Though, no cibil hit

 

[BestBankerBestBanker is verified member.]

Got a call again that application still rejected.
Though, no cibil hit

DM Reference number