I had applied for a Federal Bank CC for the first time through the designàted link on 03rd April, 2023 at 10:25 AM.
After processing the application upto the stage where all my details were captured by the Bank, suddenly a prompt appeared on screen "Sorry! No offers are available."
Thereafter the page returned to the beginning and when tried again, it simply kept on saying the same thing.
A little later I received a call from one of Bank executives who asked about the problem faced while completing the application. I informed him that this error was appearing. On this he stated that there could be some technical glitch responsible for the issue, and that I should try it again.
When re-tried the same issue contunued to appear and the same is the issue till date also.
Since, I completed all the necessary processes online, including providing my PAN Number, AADHAR Number, and other details related to my residence and office addresses and employment. Additionally, I underwent a CIBIL inquiry.
I was perplexed by this outcome, as I have an excellent credit profile and fulfill all the requirements. Furthermore, I already possess the most premium Credit Cards issued by the top banks of India on LTF basis.
I finally thought of taking up the matter with the bank and started a communication seeking detailed explanation of what has happened.
I asked the bank that I understood that there would have been certain factors including some technical issues responsible for the outcome. However, as a customer, I deserved to know the reasons behind the outcome of my application.
I requested for specific details, including shortcomings or discrepancies, if any that might have impacted the result to be shared with me on priority basis.
CONTD.....
After processing the application upto the stage where all my details were captured by the Bank, suddenly a prompt appeared on screen "Sorry! No offers are available."
Thereafter the page returned to the beginning and when tried again, it simply kept on saying the same thing.
A little later I received a call from one of Bank executives who asked about the problem faced while completing the application. I informed him that this error was appearing. On this he stated that there could be some technical glitch responsible for the issue, and that I should try it again.
When re-tried the same issue contunued to appear and the same is the issue till date also.
Since, I completed all the necessary processes online, including providing my PAN Number, AADHAR Number, and other details related to my residence and office addresses and employment. Additionally, I underwent a CIBIL inquiry.
I was perplexed by this outcome, as I have an excellent credit profile and fulfill all the requirements. Furthermore, I already possess the most premium Credit Cards issued by the top banks of India on LTF basis.
I finally thought of taking up the matter with the bank and started a communication seeking detailed explanation of what has happened.
I asked the bank that I understood that there would have been certain factors including some technical issues responsible for the outcome. However, as a customer, I deserved to know the reasons behind the outcome of my application.
I requested for specific details, including shortcomings or discrepancies, if any that might have impacted the result to be shared with me on priority basis.
CONTD.....
