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Does joining fee get charged when upgrade from platinum to select?

Does upgrading means joining fee is charged or just annual fee?

I think mine is longest. More than 2.5 months. Did u also get 2 CIBIL enquiries by them?

I applied for platinum as I dint want to pay any fee at all. Select has a joining fee

Are they making cibil enquiries again?

I am also facing this problem. So I just sent a link to google drive to them today. Let's see if they process it further

I have raised a complaint with RBI. How long does it generally take to resolve?

If u are facing the same issue then only u can understand the pain brother.

Buddy, I was never able to do my vkyc because I have been getting that error 'Entered UARN not present' for past 65 days. And I have sent them more than thousane emails on all their email ids. But they never give a solution

And how exactly to do that? No one from PNB is giving a way to do the vkyc and the vkyc page doesn't work giving an error - 'Entered UARN not present'. If there is a way to do the kyc then let me know. I am happy to do so.

If anyone has a screenshot then can u share? Maybe we can try editing it and sending them

Also customer care doesnt do anything to solve this. It has been 2 months for me now

I get 'Entered UARN not present' whenever I try to do vkyc. Did u face that?

Did u have a bank account with PNB? Just asking because vKyc is Not Applicable in the screenshot u shared

yeah in genie app it shows as Not Applicable. But no update for a month since I applied. Not sure when they will process it further

I am not a PNB account holder. So not sure why I don't need vkyc

You are not alone brother. I have the same issue. I had applied on 18th september and when I try to do vKYC I get this same message u are getting. I have tried emailing and calling but no update or response. I have given up trying. Will take an update on 18th November once. But after that may be...