Shouldn't it be straightforward to do vkyc without an agent since anywhich ways the lead has gone for an alumni offer and nothing that the agent is going to add on top of it. Correct me if there is any gap in understanding
I requested for an upgrade through email. They demanded for 3 months payslip since I am salaried. Credit Limit enhancement was the first step and card upgrade was the second step. The entire process took 25 days for the approval to come from internal product head