How HDFC seemingly deceived RBI, resulting in closure of my complaint

[Deleted member 54492]

.... 3 words 3 3

 

[sunit123]

My complaint is also closed by rbi based on wrong and false information submitted by hdfc...there is no option to file appeal.

This is new ninja technique from hdfc to handle rbi complaints

 

[imdjay]

I am fighting a similar battle. will update if it was successful.

 

[Dreams Of Desire 💓]

E jagruti portal. Rbi won't budge or rather some of the babus at the office skimming the complaints

 

[kuchbhikuchbhi is verified member.]

Tagging some ladies and gentlemen from @sjmajumder 's post.
@SSV @Vasuki @Aniket @HumorSimpson @kuchbhi @Pradumya @quino @VISHESH_BANSAL @varun__goel_ @doraemon @Pissant @Abhishek012
@TechnoFino @vaibhav111 @Talkwithfino @cardy @vega @sunit123 @6ix9ine

I think the next step is consumer court afaik.
or CPGRAMS maybe.

 

[SJM]

Unfortunately this is the sad state of affairs. Same happened with my HSBC case. Card was reinstated but no compensation in spite of RBIO calling out that RE was unable to provide any proof of sending SMS to activate my card.

 

[Dreams Of Desire 💓]

This is something new to me.
Could you please share some more details on it.....?

👍

consumer forum Court case
Nothing else. I believe in Hon. Yaswant verma sir

 

[SJM]

consumer forum Court case
Nothing else. I believe in Hon. Yaswant verma sir

What do you expect to get from consumer court for not getting pdf statement? Will it be worth the time and effort?

 

[Dreams Of Desire 💓]

What do you expect to get from consumer court for not getting pdf statement? Will it be worth the time and effort?

Absolutely not.
But he wants to know where are the pdfs and apex body also unable to help so a court proceeding will enforce the bank to share the same to the op via hon. Court. Provided he wins.

 

[ccdc]

email statements are not that important for me....i'll go and download from netbanking...

 

[ccdc]

I am talking for Pixel Cc. It becomes a useless task to download them in phone and then transfer them to PC.


I was once of this same opinion. Until I noticed in a downloaded pixel Statement that at least 5 transactions were completely mismatched for the Transaction date. So, now I feel convenience when the stmt is automatically sent for my cards. At least, I can have a look once in month. No need for manual reminders/ download of statement

you can download on phone and email it to yourself....amex also doesn't send email statements on email afaik...no one goes to rbi for it...

 

[SJM]

I am talking for Pixel Cc. It becomes a useless task to download them in phone and then transfer them to PC.


I was once of this same opinion. Until I noticed in a downloaded pixel Statement that at least 5 transactions were completely mismatched for the Transaction date. So, now I feel convenience when the stmt is automatically sent for my cards. At least, I can have a look once in month. No need for manual reminders/ download of statement

How can there be mismatch in transaction date? Did you raise this issue with customer support by sharing proof of transaction?

 

[SJM]

Appears they have mixed up transaction and posting timestamp. Bug in the application.