John Since
TF Ace
INDIE: Savings, FD, Loan & UPI - Apps on Google Play
INDIE by IndusInd Bank - Open Savings Account, Book FD & get instant loans
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General Banking Discussions Thread
- Thread starter John Since
- Start date
doraemon
TF Legend
Yes mere bhi points nahi aaye hai
I thought SBI ne mere points rok liye hai
Technical issue most probably
sbi dc not being accepted at paytm for cc billpay. error coming "mastercard not allowed"
Ha bhai ye to purani bimari hai Paytm ki. Issi vajah se virtual sbi visa card issue karvaya tha so that it can be utilised on Paytm bill payment.
mine is virtual sbi dc mastercard. is it possible to change it and get visa/rupay virtual for free?
if yes, which one is accepted at paytm? rupay/visa?
Ha bhai free hi hai card to. Visa hi lo for better acceptance at almost all places.
enbee
TF Buzz
So after changing your mobile number are you able to login In indie app with your new number?
Last edited:
cleverpappu
TF Premier
Yes but after 3 months of mailing them continuously
godslayer
TF Select
I opened online and done vKYC. It was seamless to me.
enbee
TF Buzz
Indie email or indusind bank email?
cleverpappu
TF Premier
Indie mail, and nodal desk
Worst service ever!
I had opened the account in Indie and did some transactions in that account and upgraded it to Megastar.
I then did 10 CC Bill Payments of 500 each to earn 1000 bucks and during that process my account got debit freezed. Thankfully I had withdrawn most of the amount and only 300 rs were left but when I called the customer care they told me that there is some verification needed with some of the transactions and you need to visit branch. I visited branch and they told me my account is blocked due to KYC and completed the KYC with filling the physical form etc.
Waited for 1-2 weeks with some calls with branch employee regarding the status and one day I received the mail that my service request is closed and wanted the feedback as my account was still in debit freeze I gave a bad feedback.
Next day the branch employee was angry at me saying that sir why did you give bad feedback and your kyc was already updated 2 days ago but account is blocked from backend by RBI and we cannot do anything about it and we don't know how much you need to wait.
Please help me in removing the debit freeze or atleast closing the account if possible.
I had opened the account in Indie and did some transactions in that account and upgraded it to Megastar.
I then did 10 CC Bill Payments of 500 each to earn 1000 bucks and during that process my account got debit freezed. Thankfully I had withdrawn most of the amount and only 300 rs were left but when I called the customer care they told me that there is some verification needed with some of the transactions and you need to visit branch. I visited branch and they told me my account is blocked due to KYC and completed the KYC with filling the physical form etc.
Waited for 1-2 weeks with some calls with branch employee regarding the status and one day I received the mail that my service request is closed and wanted the feedback as my account was still in debit freeze I gave a bad feedback.
Next day the branch employee was angry at me saying that sir why did you give bad feedback and your kyc was already updated 2 days ago but account is blocked from backend by RBI and we cannot do anything about it and we don't know how much you need to wait.
Please help me in removing the debit freeze or atleast closing the account if possible.
cleverpappu
TF Premier
Ask the reason for debit freeze by calling customer care. Tell them to raise unfreeze request via a field verification. Branch is of no use.
They unfreeze from backend Branch just sends a mail to backend.
Best way is to close the account through Branch if they are ready to close otherwise call cc and ask for unfreeze.
cleverpappu
TF Premier
Also go through https://www.technofino.in/community/threads/indie-account-debir-freezed.23764/
Post your query there also. Someone else may also guide there
The Indie Email Customer Care is very bad as they don't even care to reply to my emails. The phone customer care generally gives a vague reply and tells due to some transactions your account is in debit freeze.
I will again ask the cc about it though.
Ok sure I will do that too
Anil_Singh
TF Ace
For some reason, Paytm does not retrieve IndusInd savings account for UPI. It always gets INDIE instead.
enbee
TF Buzz
Bro can you share me the email samples which you have sent in inbox.
cleverpappu
TF Premier
Just mail them that you are not able to login indie app after changing mobile number of other indusind account. Attach error screenshot also
enbee
TF Buzz
I closed my other indusind account now I only have the indie account
cleverpappu
TF Premier
Mail them describing the issue and attach the error screenshot.
Be ready for sending many followup mails and expect resolution after three months
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