Devaluation AXIS ATLAS - WELCOME MILES REDUCED TO 2500 EM

[Vasuki]

Axis Atlas joining benefit has been devalued
From
5000 EM TO 2500 EM .

It was best first year joining card.
With tier benefits gone from 2nd year & only according to spend does this even make sense now
To recommend to new people @drsel

Looks like Axis wants to prove @SSV more right day by day with its action

 

[SSV]

Yes before too
I called to get card on 5th
Executive read as t/c which they usually read
Said 2.5 k em
Not 5

That is AXES.. talk to another executive..
Then what is the meaing of official bank doc which syas w.e.f April 20...
so one of those ( AXES / Support executive) must be wrong..

Thats why I don't deal with AXES..

 

[Vasuki]

Are you sure as on website it says 5000 EM

Call customer care & find out
Just ask u want to know about welcome benefit of ATLAS

 

[Vasuki]

That is AXES.. talk to another executive..
Then what is the meaing of official bank doc which syas w.e.f April 20...
so one of those ( AXES / Support executive) must be wrong..

Thats why I don't deal with AXES..

Will call today ..in few minutes

 

[SSV]

Will call today ..in few minutes

when you call them ask them about what did AXES mean by changes w.e.f April 20 ....

 

[Vasuki]

when you call them ask them about what did AXES mean by changes w.e.f April 20 ....

Called again they said
It's 2500 post and pre 20th April .
So yes most likely another devaluation after devaluation

So you directly pay 2500 for lounge access ( not being removed for atlas classic axis

 

[SSV]

Called again they said
It's 2500 post and pre 20th April .
So yes most likely another devaluation after devaluation

So you directly pay 2500 for lounge access ( not being removed for atlas classic axis

so what does it mean by wef April 20 in that PDF..
Did AXES lie officially...???

 

[Vasuki]

so what does it mean by wef April 20 in that PDF..
Did AXES lie officially...???

Maybe yes .
Welcome benefit are instant after card .so
Can't blame on 1 month devaluation thing
That applies once u get the card
Not before

 

[SSV]

I didn't understand you .. explain clearly in detail ..

 

[Vasuki]

I didn't understand you .. explain clearly in detail ..

When they sent devaluation email to everyone
Everyone knew 5k em as welcome benefit

Then they again did devaluation silently 5 k to 2.5k as welcome benefit


1 month notice period applies to card holder
So if I m card holder of axis Bank
I must be communicated about devaluation one month in advance ( rbi rule)

Since I called to get new axis atlas ( I m new to card ) & welcome benefit devaluation kicks in effect from the day of devaluation

 

[SSV]

When they sent devaluation email to everyone
Everyone knew 5k em as welcome benefit

Then they again did devaluation silently 5 k to 2.5k as welcome benefit


1 month notice period applies to card holder
So if I m card holder of axis Bank
I must be communicated about devaluation one month in advance ( rbi rule)

Since I called to get new axis atlas ( I m new to card ) & welcome benefit devaluation kicks in effect from the day of devaluation

then the current web site shows this...

to whom this will apply.. current , future customers??

Axis Bank Atlas Credit Card

Axis Bank's ATLAS Credit Card is an airline travel card and has various benefits including airport portals, dining delights, and more. Apply for credit card online!

www.axisbank.com

It seems you getting even smarter than AXEs !!

 

[Vasuki]

then the current web site shows this...

to whom this will apply.. current , future customers??

Axis Bank Atlas Credit Card

Axis Bank's ATLAS Credit Card is an airline travel card and has various benefits including airport portals, dining delights, and more. Apply for credit card online!

www.axisbank.com

It seems you getting even smarter than AXEs !!

View attachment 49441

None
They say it's not updated on website

 

[SSV]

None
They say it's not updated on website

Not updating website is not customer's fault...

They can even say PDF is not updated..

Very basic thing in any business is: Clear ,accurate and concise communication. ( minimise the interpretation )....This is very important in any finance related business espcially so, when the keep on chaning the monetary benefits continously..

In the PDF itself , they can write Welcome benefits are effective immediately...
They dont mention in the PDF and dont update website.. so thats why I call AXES a big MESS

 

[Vasuki]

Not updating website is not customer's fault...

They can even say PDF is not updated..

Very basic thing in any business is: Clear ,accurate and concise communication. ( minimise the interpretation )....This is very important in any finance related business espcially so, when the keep on chaning the monetary benefits continously..

In the PDF itself , they can write Welcome benefits are effective immediately...
They dont mention in the PDF and dont update website.. so thats why I call AXES a big MESS

Axis is Dil se open.
So the soul died

 

[sharpened]

I didn't get charged any dcc by booking Indian hotel on agoda app. Also it gives 5x as it is lodgings mcc

That might be the key. I've only used Agoda for hotel bookings outside India. Do you have the Merchant name for the transaction on hand?

 

[the_dark_knight]

That might be the key. I've only used Agoda for hotel bookings outside India. Do you have the Merchant name for the transaction on hand?

All my agora transactions were hotel bookings located within India, hence no extra fee

 

[jack333]

That might be the key. I've only used Agoda for hotel bookings outside India. Do you have the Merchant name for the transaction on hand?

Agoda company mcc 7011

 

[sharpened]

Agoda company mcc 7011

Thanks. Mine is AGODA-BINTERNETDE classified as travel but not 5x MCC. I also booked a flight, got AGODA.COM and paid DCC on that too

 

[Deleted member 30446]

I received 5000 Edge Miles today after getting the card on 10 April.

 

[Vasuki]

I received 5000 Edge Miles today after getting the card on 10 April. View attachment 49627

Via ? .

 

[Deleted member 30446]

Via ? .

What do you mean?