Axis Airtel Card cashback blunder.

[Nubar]

I recently got Axis Airtel Card and on generation of statement, I realised that any bill payments done on Airtel App, be it Airtel bills or others, is being counted under 25% category. This means that there is no way to tap into Rs 500 monthly utility bill payment benefit as of now.

Refer to the screenshot below. The only payment in this month was for my electricity bill of Rs 1595 and cashback shown is Rs 300 whereas it should have been Rs 159.5.



Fellow community members, I would request you to keep above in mind while getting this card or wait till Axis settles these reporting issues with Airtel.

 

[SpiesCan'tCatchMe]

Everytime same merchant name Bundl Technologies is coming after the transaction gets settled under unbilled transactions for Swiggy food orders. I had also emailed to Axis PNO and got a reply that this merchant is tagged with Instamart and Genie orders on Swiggy so have received only 1% cashback as it is categorized under other spends.

Send them the invoice of those orders

 

[Deleted member 21942]

Send them the invoice of those orders

Yeah already did that and awaiting response from them.

 

[helloworld]

Keep it simple, going forward this card may see many corrections and issues with MIDs, so try to minimize on problematic sites and look for alternatives. Otherwise have to deal with PNO every month.

Ideal case (example):

PrePaid 84 day Pack (x12 in a year for 3 connections)
Electricity: 1000-1500 (x12 in a year)
Gas: 1000 (x6 in a year)

Ignored, Swiggy and Zomato due to MID issues.

BigBasket: 1000-2000 (x12 in a year)
------------

Total Spends: 35000-53000
Total Cashback: 4100-6100

Net Cashback (after deducting 590 Annual fee): 10-12% //more than enough for these spends, IMO.

 

[habibmy]

After 5 months?

After 6 months still it is showing Apply Now.

 

[MOhit __]

This card no longer offers 10% cashback on Swiggy and Zomato

 

[Lobogris]

I have bothered about it. Sometimes they give 800 cashback in a month and another month is 600 while another might be just 200. It's fine. Not worth the hassle to call amd email amd waste time. As long as I can get 4k to 6k per year, it's remains a good card. I have stopped using it for Swiggy and Big Basket now.

 

[James]

RBI doesn't help and Axis points as correct cashback according to MCC

But first they'll take action if it goes rbi ombudsman. To solve the issue, bank will try to fix the issue first. Because it's the procedure

 

[James]

I have bothered about it. Sometimes they give 800 cashback in a month and another month is 600 while another might be just 200. It's fine. Not worth the hassle to call amd email amd waste time. As long as I can get 4k to 6k per year, it's remains a good card. I have stopped using it for Swiggy and Big Basket now.

Will they accept if I pay 400 + GST instead of 500? They'll not accept it right?. Then I want correct cashback amount

 

[Lobogris]

Will they accept if I pay 400 + GST instead of 500? They'll not accept it right?. Then I want correct cashback amount

It's your choice if you want to waste your time and effort.

 

[Chaitanya-a]

Will they accept if I pay 400 + GST instead of 500? They'll not accept it right?. Then I want correct cashback amount

Point here is we're already getting more than enough value from this card. Asking them for pennies isn't worth the effort and time.

However if there is the major difference between expected cashback and actual cashback, then we should raise the issue with them.

 

[_na_cheese]

For 12th statement generation date.

I am yet to receive statement on email.

 

[Abhi2004]

For 12th statement generation date.

I am yet to receive statement on email.

Same here bro . And statement from the axis app doesn’t show accumulated cashback

 

[vine]

Keep it simple, going forward this card may see many corrections and issues with MIDs, so try to minimize on problematic sites and look for alternatives. Otherwise have to deal with PNO every month.

Ideal case (example):

PrePaid 84 day Pack (x12 in a year for 3 connections)
Electricity: 1000-1500 (x12 in a year)
Gas: 1000 (x6 in a year)

Ignored, Swiggy and Zomato due to MID issues.

BigBasket: 1000-2000 (x12 in a year)
------------

Total Spends: 35000-53000
Total Cashback: 4100-6100

Net Cashback (after deducting 590 Annual fee): 10-12% //more than enough for these spends, IMO.

Thanks for summarising!
This is same for me too.
Good enough without losing sleep and wasting time with Ax-shit .

 

[_na_cheese]

Same here bro . And statement from the axis app doesn’t show accumulated cashback

Exactly.

To call customer care we need balance..

If emailing them. They'll respond in 3-5 days.

Tab tak to statement hi aa jayega mail me.

 

[FinoGuy]

Keep it simple, going forward this card may see many corrections and issues with MIDs, so try to minimize on problematic sites and look for alternatives. Otherwise have to deal with PNO every month.

Ideal case (example):

PrePaid 84 day Pack (x12 in a year for 3 connections)
Electricity: 1000-1500 (x12 in a year)
Gas: 1000 (x6 in a year)

Ignored, Swiggy and Zomato due to MID issues.

BigBasket: 1000-2000 (x12 in a year)
------------

Total Spends: 35000-53000
Total Cashback: 4100-6100

Net Cashback (after deducting 590 Annual fee): 10-12% //more than enough for these spends, IMO.

I use this.
Prepaid recharge 20% instant off. Rupay offer
Electricity bill :free in karnataka.
Gas :125-150 rs less on 1k.(100rs on 509 rupay +25rs on 500 on az gv). I find rupay 20% offer can beat this card easily for small to medium bill spends upto 1-2kpm

 

[vine]

I use this.
Prepaid recharge 20% instant off. Rupay offer
Electricity bill :free in karnataka.
Gas :125-150 rs less on 1k.(100rs on 509 rupay +25rs on 500 on az gv). I find rupay 20% offer can beat this card easily for small to medium bill spends upto 1-2kpm

Yes. Rupay 100 rupees is better.
But isn't it only one transaction per month. If I pay gas bill, I cant use it for any power bill/mobile recharge, correct?

 

[FinoGuy]

Yes. Rupay 100 rupees is better.
But isn't it only one transaction per month. If I pay gas bill, I cant use it for any power bill/mobile recharge, correct?

Yes, once per month per card. If you have 3 cards you get 100rs discount on each card.

 

[Deleted member 21942]

Received latest Axis Airtel credit card statement. This time not received any cashback for Bundl Technologies merchant. For last statement, PNO didn't even replied after sharing all proofs that Bundl Technologies transactions were done on Swiggy for food orders.

 

[Shubham Yadav]

Yes. Rupay 100 rupees is better.
But isn't it only one transaction per month. If I pay gas bill, I cant use it for any power bill/mobile recharge, correct?

Try to collect more rupay card for multiple usage

 

[SpiesCan'tCatchMe]

Received latest Axis Airtel credit card statement. This time not received any cashback for Bundl Technologies merchant. For last statement, PNO didn't even replied after sharing all proofs that Bundl Technologies transactions were done on Swiggy for food orders.

Same . . .