ICICI Credit Card Get ₹750 Cashback on ICICI RuPay Credit Card on Cumulative Spends starting at ₹ 10,000

[asm07]

Icici is now denying cashback saying upi transactions aren't eligible. Typical icici behavior.

 

[imrahul]

Icici is now denying cashback saying upi transactions aren't eligible. Typical icici behavior. View attachment 103157

I have done offline transactions worth 50k yet they did not give me cashback
Where exactly they wanted us to do the so called rupay spends?

 

[asm07]

I have done offline transactions worth 50k yet they did not give me cashback
Where exactly they wanted us to do the so called rupay spends?

Wtf, they're thieves. I was hesitant to do a ombudsman complaint but after seeing your case I'll definitely do one.

 

[imrahul]

Wtf, they're thieves. I was hesitant to do a ombudsman complaint but after seeing your case I'll definitely do one.

You should definitely do because in the terms and conditions, they have not mentioned that upi transactions are not eligible, i have sent them mail and if they deny then i will also go to the rbi ombudsman office

 

[asm07]

You should definitely do because in the terms and conditions, they have not mentioned that upi transactions are not eligible, i have sent them mail and if they deny then i will also go to the rbi ombudsman office

So I did a ombudsman complaint about 3 weeks ago and today the resolution was received. Icici says my card was inadvertently missed by the system that's why I didn't receive the cashback (what a lame excuse 😂). They agreed to credit the cashback of 150 and compensation of 50 (which I had asked, I thought 50 was enough for a conflict of 150. Didn't want to be greedy 😌).

 

[darkjediknight]

So I did a ombudsman complaint about 3 weeks ago and today the resolution was received. Icici says my card was inadvertently missed by the system that's why I didn't receive the cashback (what a lame excuse 😂). They agreed to credit the cashback of 150 and compensation of 50 (which I had asked, I thought 50 was enough for a conflict of 150. Didn't want to be greedy 😌).
View attachment 106367

They will soon receive an email from me 😂
Thanks.

 

[Gau₹av]

So I did a ombudsman complaint about 3 weeks ago and today the resolution was received. Icici says my card was inadvertently missed by the system that's why I didn't receive the cashback (what a lame excuse 😂). They agreed to credit the cashback of 150 and compensation of 50 (which I had asked, I thought 50 was enough for a conflict of 150. Didn't want to be greedy 😌).
View attachment 106367

Compensation of 50? What a saint you are. Compensation should have been 500 or 1000

 

[asm07]

They will soon receive an email from me 😂
Thanks.

All the best 🤣

 

[asm07]

Compensation of 50? What a saint you are. Compensation should have been 500 or 1000

First time of me seeking any kind of compensation so wasn't sure 😅

 

[Manishg]

First time of me seeking any kind of compensation so wasn't sure 😅

Kam se Kam 150 aur maang liye hote bhai kya kiya

 

[imrahul]

So I did a ombudsman complaint about 3 weeks ago and today the resolution was received. Icici says my card was inadvertently missed by the system that's why I didn't receive the cashback (what a lame excuse 😂). They agreed to credit the cashback of 150 and compensation of 50 (which I had asked, I thought 50 was enough for a conflict of 150. Didn't want to be greedy 😌).
View attachment 106367

I had mailed them 2 to 3 times from july 15 till july 29 but did not receive proper response and was waiting for 14 august to file RBI complaint but yesterday i received a mail that they willl credit 750 to my account within 14 days

 

[asm07]

I had mailed them 2 to 3 times from july 15 till july 29 but did not receive proper response and was waiting for 14 august to file RBI complaint but yesterday i received a mail that they willl credit 750 to my account within 14 days

That's good. (You can report to ombudsman even before 30 days if bsnk's reply is unsatisfactory. Although now it's not required as bank agreed.)

 

[imrahul]

That's good. (You can report to ombudsman even before 30 days if bsnk's reply is unsatisfactory. Although now it's not required as bank agreed.)

Going to do the same for 3 of my friends as they also have not received the 750 cashback but they have done UPI spends only

 

[rohant]

Need mail template please

 

[rohant]

First time of me seeking any kind of compensation so wasn't sure 😅

Itna kum bi ni lootna tha. Still it is 33%, so not bad

 

[rohant]

Shall i directly go with rbi om complaint or complain it to icici first?

 

[hitirfan]

Shall i directly go with rbi om complaint or complain it to icici first?

Bank first then after 30 days u can approach RBIO