IDFC Credit Card Roadside Assistance – A Lifesaver

[Alex292929]

Had a recent car accident and had to get the car towed. I previously had the IDFC Mayura credit card but closed it a few months back. However, I had another IDFC credit card in my sister’s name primarily for the Roadside Assistance. This card has seen hardly any transactions in the past 12 months.

When I called the Global Assure RSA helpline, they only asked for the last 4 digits of the card and the last 4 digits of the registered mobile number to check eligibility. However, it showed that the service was “suspended.” I didn’t have much time to contact IDFC to find out the exact reason, but it might have been due to card inactivity.

In the end, I used my friend’s IDFC card to use the RSA.

Highly recommended to keep at least one IDFC card active, even if just for RSA (Free upto 50 KMs). Keep these 3 things handy:

1. Save Global Assure RSA toll-free number: 1800 572 3860 (Call connects in ~15 seconds)
2. Mention you have an IDFC card and need a tow
3. Keep your last 4 digits of the card and registered mobile number ready

 

[kuchbhikuchbhi is verified member.]

Had a recent car accident and had to get the car towed.

Hope you all are fine bhai and nothing drastic happened

 

[Dashanan]

Had a recent car accident and had to get the car towed. I previously had the IDFC Mayura credit card but closed it a few months back. However, I had another IDFC credit card in my sister’s name primarily for the Roadside Assistance. This card has seen hardly any transactions in the past 12 months.

When I called the Global Assure RSA helpline, they only asked for the last 4 digits of the card and the last 4 digits of the registered mobile number to check eligibility. However, it showed that the service was “suspended.” I didn’t have much time to contact IDFC to find out the exact reason, but it might have been due to card inactivity.

In the end, I used my friend’s IDFC card to use the RSA.

Highly recommended to keep at least one IDFC card active, even if just for RSA (Free upto 50 KMs). Keep these 3 things handy:

1. Save Global Assure RSA toll-free number: 1800 572 3860 (Call connects in ~15 seconds)
2. Mention you have an IDFC card and need a tow
3. Keep your last 4 digits of the card and registered mobile number ready

They did ask me the car number and said that card holder and vehicle owner should be same. I have IDFC millenia. Maybe for higher variant cards it would not be required.

 

[Alex292929]

They did ask me the car number and said that card holder and vehicle owner should be same. I have IDFC millenia. Maybe for higher variant cards it would not be required.

They didn’t ask me for car no.
and card i used was idfc first wow FD card

 

[quino]

They did ask me the car number and said that card holder and vehicle owner should be same.

did they confirm this in any manner?

 

[mojo_jojo123]

I tried calling IDFC RSA today for 1hr .. no one picked up the call

 

[image]

Highly recommended to keep at least one IDFC card active, even if just for RSA (Free upto 50 KMs). Keep these 3 things handy:

Thanks. I have an IDFC Wealth CC.

Do we need to keep IDFC physical card with us to avail RSA or mentioning number is enough?

 

[Alex292929]

Thanks. I have an IDFC Wealth CC.

Do we need to keep IDFC physical card with us to avail RSA or mentioning number is enough?

No need of physical card, just make sure your online transaction modes aur turned on other wise they will say suspended service.

 

[Alex292929]

I tried calling IDFC RSA today for 1hr .. no one picked up the call

strange, try to connect with idfc customer care

 

[✪ D&C Cards Connoisseur 💳]

No need of physical card, just make sure your online transaction modes aur turned on other wise they will say suspended service.

The service is absolutely free, right? Then how & why Global Assure will check whether online trnx are turned on? I mean that can only be checked by bank and Global Assure is a vendor/ service provider. And there will be no financial trnx involved, so why they need e-com to be on?