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Stable Money RuPay Credit Card launched by Suryoday bank | 10 Airport lounge access, Spa, Golf, Health Checkup etc

I don't know for sure, but rather than discontinue I have never seen a Select card with those benefits.

The website still does list the OTT benefit but no credit card I know has offered it through RuPay till now.
Understood, this is my first cc which offered this so wasn't aware of this fact.
Held neu infinity, it offers nothing.

But they have offered it in promotion, so they need to fulfill it, even if discontinued, right?
 
Understood, this is my first cc which offered this so wasn't aware of this fact.
Held neu infinity, it offers nothing.

But they have offered it in promotion, so they need to fulfill it, even if discontinued, right?
Yup, atleast once they will have to fulfill. Feel free to escalate to RBIO.

If you want to make your case more solid, I would definitely recommend lodging a complaint first on Suryoday Banks website and note down the ref ID number.
 
I emailed them, should I complain on website again¿
Not necessary but I will recommend it, generally RBIO accepts an escalated case when all the means of escalation are exhausted.

If you complained on website they have to provide an Complaint ID which would useful to prove that you were the most co-operative and provided the bank enough time.
 
As per Customer Care team, all lounge benefits are active on the card. They said that the same does not appear on the RuPay Select Portal but is fully active (2 Domestic Lounge visits per Quarter, and 2 International Lounge visits annually).

In fact, the Customer Care person even told me that in the near future Stable Money + Suryoday SFB team is planning to also offer IRCTC Lounge Visits on the card.
Any spends criteria there for lounge access
Tq.
 
Hi all,
So I had emailed stable money and suryoday regarding them not providing promised benefits, and never heard back from Suryoday.
But now yesterday stable calls and tells me benefits were cancelled blah blah.

Today someone from stable called me again and told me that they apologize for this and can provide me with Rs.400 amazon voucher and I should not complain to RBIO.
I've told them that I can wait for 15 days more and as soon as 30 days will pass I'll complain to RBIO and get my benefits plus compensation for mis-advertisement, else have asked for 1k amazon voucher, to which I am told they'll revert today if it possible or not.

What do you guys suggest I should do? Take GV if they offer, or wait for 30 days to be over and move to RBIO?
 
Hi all,
So I had emailed stable money and suryoday regarding them not providing promised benefits, and never heard back from Suryoday.
But now yesterday stable calls and tells me benefits were cancelled blah blah.

Today someone from stable called me again and told me that they apologize for this and can provide me with Rs.400 amazon voucher and I should not complain to RBIO.
I've told them that I can wait for 15 days more and as soon as 30 days will pass I'll complain to RBIO and get my benefits plus compensation for mis-advertisement, else have asked for 1k amazon voucher, to which I am told they'll revert today if it possible or not.

What do you guys suggest I should do? Take GV if they offer, or wait for 30 days to be over and move to RBIO?
1k GV not bad.
 
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