Kotak Bank Froze My Account Without Notice & Forcing Me to Close It – Need Advice!

[OptiCard]

Account activated back.

 

[SJM]

i'm sure it a old account opened in branch of kotak, mine had tons of coming going out cause my aim was to pay cc bills using kotak 811 debit card and if it didn't work why to keep money, that kotak didn't like i didn't keep any balance and money coming in from different source.

It is a zero balance Pro Savings Account, opened from office (never visited branch).

 

[SANTOSHJ1983]

Account activated back.

How ? thur ReKyc and any docs to be shared for unblocking?
Can we close kotak8111 super savings online(same way as it was opened ) after unblocking?

 

[OptiCard]

How ? thur ReKyc and any docs to be shared for unblocking?
Can we close kotak8111 super savings online(same way as it was opened ) after unblocking?

Salary slip for 1 month as source of income.
Physical verification (no biometric, no paper).

No idea if can close online.

 

[bhatt83hemang]

If you have Kotak 811 account and do lot of UPI received transection, they block account and ask to open 10k account. They doing this from 2-3yr..

 

[RAMESH BABU N]

If you have Kotak 811 account and do lot of UPI received transection, they block account and ask to open 10k account. They doing this from 2-3yr..

Not necessarily for all.

In my case, I did 648 trxns, so far from 02/2023 amounting to 29+L, mostly UPI. Never had any problem with the account. Last year converted to 811Super. Not a single issue till now. Very happy.

 

[kjs]

Not necessarily for all.

In my case, I did 648 trxns, so far from 02/2023 amounting to 29+L, mostly UPI. Never had any problem with the account. Last year converted to 811Super. Not a single issue till now. Very happy.

I use Kotak 811 super for a similar use case as yours Sir. I usually tranafer 30 40k some times even 70 80k depending on credit outstanding each month and carry out day to day UPI transactions. However I have activated UPI lite for this account and set auto top up when upi lite balance goes below a threshold. I do not use this account for any other purposes all my transfers from other sources like stocks, friends, relaitives ,investment are carried out in other account .

upon my latest discussion with CC executive i was keen to know the reason of freeze to which he told dont use where transactions count is more like sip , stock trading which involves more pay in pay out, gaming apps. also he told one thing if i declare income X in profile and transactions value is X/5 then also it can freeze which i did not understand the logic.

However shall i use only Kotak 811 super account only for offline transactions like grocery, petrol for 5% cashback and a different account for UPI to avoid surprise freeze in worst cases ?

 

[6ix9ine]

I use Kotak 811 super for a similar use case as yours Sir. I usually tranafer 30 40k some times even 70 80k depending on credit outstanding each month and carry out day to day UPI transactions. However I have activated UPI lite for this account and set auto top up when upi lite balance goes below a threshold. I do not use this account for any other purposes all my transfers from other sources like stocks, friends, relaitives ,investment are carried out in other account .

upon my latest discussion with CC executive i was keen to know the reason of freeze to which he told dont use where transactions count is more like sip , stock trading which involves more pay in pay out, gaming apps. also he told one thing if i declare income X in profile and transactions value is X/5 then also it can freeze which i did not understand the logic.

However shall i use only Kotak 811 super account only for offline transactions like grocery, petrol for 5% cashback and a different account for UPI to avoid surprise freeze in worst cases ?

If your account is new, you shouldn't be doing what you are doing right now. New accounts are more susceptible to freeze.

 

[kjs]

If your account is new, you shouldn't be doing what you are doing right now. New accounts are more susceptible to freeze.

the account is exactly 2 yrs today. is it still considered as new ?

 

[6ix9ine]

the account is exactly 2 yrs today. is it still considered as new ?

Not sure about the timeline mate, I also use this account heavily, but it's 6 years old. So, working fine as of now.

 

[kjs]

Not sure about the timeline mate, I also use this account heavily, but it's 6 years old. So, working fine as of now.

got it. I dont want to take a risk of using this account seeing weird experience of people in the forum , dont have time and energy to chase bank branch in case of any surprises.There are lot of important things in my life apart from just banks , banks and banks.

i would use it just for offline grocery and petrol expenses where we get 5% cashback. The day it stops i will stop using this account.

 

[6ix9ine]

got it. I dont want to take a risk of using this account seeing weird experience of people in the forum , dont have time and energy to chase bank branch in case of any surprises.There are lot of important things in my life apart from just banks , banks and banks.

i would use it just for offline grocery and petrol expenses. The day it stops i will stop using this account.

wise decision 👍