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Yes Bank Credit card Closure

I Applied Yes Bank credit card just for fun..

They offered basic ace card with 3lakh limit..

I was FYF card.. So later i thought I will Bargain for LTF.

WITH In a app I applied for closure and got following message.

Plz guide..

@jack333 @4uziaul @Tejo @D₹V
 

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I have Yes select that I would like to try upgrading to Elite and convert to LTF through retention route. It’s few months old and I’m disappointed with low limit (1.86L) and poor rewards.
What are the odds of my success?

Also, when I’m trying to put a closure request, app says it will be blocked. Am I correct that it’s not going to be permanently blocked?

IMG_9295.jpeg
 
I raised it via email. They called me in a day and this was customer support and they asked me to share the bank account details for excess balance refund. Then after 2- 3 days retention team called me asking to continue with the Card
Today morning i gave request through iris app. I need to wait 2 3 days then
 
Today morning i gave request through iris app. I need to wait 2 3 days then
Dear Customer, Your YES BANK Credit Card xxxx is blocked eff 07/02/2024 & will be closed permanently within 7 working days. Please check the latest outstanding in case of making payment -YES BANK LTD

got this message today
 
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