Warning! To those Use PNB CC.

[RupayMan]

Guys,

When I check the frequency of email trigger for bill generation of PNB credit card, it is shocking to see the consistency is not maintained at all, PNB sending mails after 3 to 9 days of actual bill generation date. Check my email received date for over the past few months, my actual date is 20th of every month, I should receive atleast on next day which is 21, but none of the months happened like that.

This may delay the payment if we relay on email notifications and if someone is forgot to pay on time or payment failed and it got struck with some vendor and it's a different story all together. Especially like PNB they take their own sweet time to credit payment from outside of their Billdesk platform.

Best thing to overcome this is, put a reminder in mobile or a recurring event in Google Calendar for a manual check for bills not only for PNB but all the other cards. I know some of you do smart Excel and other stuffs, but still wanted to let others know about this.

 

[mgforce]

True! For me it is worse, they are quite erratic in sending statements over email.

I get for 1-2 months, then nothing, have to manually request.

 

[imdjay]

Guys,

When I check the frequency of email trigger for bill generation of PNB credit card, it is shocking to see the consistency is not maintained at all, PNB sending mails after 3 to 9 days of actual bill generation date. Check my email received date for over the past few months, my actual date is 20th of every month, I should receive atleast on next day which is 21, but none of the months happened like that.

This may delay the payment if we relay on email notifications and if someone is forgot to pay on time or payment failed and it got struck with some vendor and it's a different story all together. Especially like PNB they take their own sweet time to credit payment from outside of their Billdesk platform.

Best thing to overcome this is, put a reminder in mobile or a recurring event in Google Calendar for a manual check for bills not only for PNB but all the other cards. I know some of you do smart Excel and other stuffs, but still wanted to let others know about this.

You are lucky you are getting emails or even SMS.

 

[RupayMan]

You are lucky you are getting emails or even SMS.

Really? Things are going that bad?

 

[maheshspanicker]

PNB is at least sending you mails, that in itself is massive. I also haven't received 1 statement on time, have been using the card for 9 months now. In December, even the SMS never came. SMS usually is on time otherwise. I make sure to check PNB Bill on the app. Thankfully I have my Federal, and HDFC card bills on similar dates, and the moment I receive those, make sure to check PNB.

 

[imdjay]

Really? Things are going that bad?

yes bro. it depends upon their mood. sometimes they do not even send SMS.

 

[WandereR]

I don't get emails from PNB until I ask them over email to send it. Funny thing is, they had called initially saying we cannot send statement by post to your location so we can only send over email.

Worst of all, I can't download the statement through their mobile app as well. Says it doesn't have permission & can't even allow it.

 

[KLB@96]

Tue lol they never send on time.

 

[paresh22]

Some monts I got statement and for months where I did not receive, I emailed them. From that also one email reply came with empty transaction details statement.

 

[VicksJ]

For axis also same issues they send mail after 3-4 days

 

[RupayMan]

Some monts I got statement and for months where I did not receive, I emailed them. From that also one email reply came with empty transaction details statement.

I can see myself my bills also got missed inbetween. Someone switching off email server from PNB to save CO2 I guess.

 

[its_karan]

Facing similar issue in Axis.

Complained to PNO about it.

Till the time they sent acknowledgement of Complaint.

Statement arrived.

 

[mgforce]

Think high time we complaint to PNO / RBI for this lethargic approach of PNB

 

[RupayMan]

It's high time for all the banks, Can everyone post how other banks sending email notification on time? Let's list the bank with number of days they delay. Will see who is worst among all.

 

[girish3456]

Guys,

When I check the frequency of email trigger for bill generation of PNB credit card, it is shocking to see the consistency is not maintained at all, PNB sending mails after 3 to 9 days of actual bill generation date. Check my email received date for over the past few months, my actual date is 20th of every month, I should receive atleast on next day which is 21, but none of the months happened like that.

This may delay the payment if we relay on email notifications and if someone is forgot to pay on time or payment failed and it got struck with some vendor and it's a different story all together. Especially like PNB they take their own sweet time to credit payment from outside of their Billdesk platform.

Best thing to overcome this is, put a reminder in mobile or a recurring event in Google Calendar for a manual check for bills not only for PNB but all the other cards. I know some of you do smart Excel and other stuffs, but still wanted to let others know about this.

I hope it will get generated in the pnb genie app on 20th of every month na

 

[girish3456]

It's high time for all the banks, Can everyone post how other banks sending email notification on time? Let's list the bank with number of days they delay. Will see who is worst among all.

HDFC for Diners black -> Next day
IDFC First for Wealth & Power Plus -> with in 2 days

 

[maheshspanicker]

ICICI, Amex, SBI, HDFC, SCB, IndusInd, AU, all send it next day. Federal and IDFC perhaps next day, but max in 2 days. Worst are Axis, who send in 4 or 5 days consistently, RBL again in 3 or 4 days, and PNB some times in 2 days, some times in a weeks time, sometimes never!

 

[Pack_of_Cards]

Really? Things are going that bad?

Don't rely to much on the emails always check in app the billing date will be shown, other wise request them for statement.

PNB can go as far as saying are you a customer? Since when?

 

[prash1161]

Guys,

When I check the frequency of email trigger for bill generation of PNB credit card, it is shocking to see the consistency is not maintained at all, PNB sending mails after 3 to 9 days of actual bill generation date. Check my email received date for over the past few months, my actual date is 20th of every month, I should receive atleast on next day which is 21, but none of the months happened like that.

This may delay the payment if we relay on email notifications and if someone is forgot to pay on time or payment failed and it got struck with some vendor and it's a different story all together. Especially like PNB they take their own sweet time to credit payment from outside of their Billdesk platform.

Best thing to overcome this is, put a reminder in mobile or a recurring event in Google Calendar for a manual check for bills not only for PNB but all the other cards. I know some of you do smart Excel and other stuffs, but still wanted to let others know about this.

Dude you are taking liability, logically you should keep track of that.

 

[RupayMan]

Don't rely to much on the emails always check in app the billing date will be shown, other wise request them for statement.

PNB can go as far as saying are you a customer? Since when?

Am not depend on emails, But we should change the mindset of if one service is bad we just skip that and let banks do that bad service for eternity, unless we question them it won't be corrected.