kumars_001
TF Premier
Hello All
I need urgent help and suggestions. I renewed my parents health insurance policy for about 60k in Amazon on 7th of May 2025. Next day itself i got an email saying policy is renewed and policy certificate is issued
But today I got an email saying premium is not realized at thier end and if I don't pay it in 7 days the policy gets void.
When I called HDFC ERGO: they have no clue. And asked me to forward the email and said they will check.
When I called Amazon: they also took the screenshot of the email. And raise a ticket and asked me said they will take 3 days to let me know.
Can you guys tell me if anyone else faced this and how do I resolve this ASAP.
I need urgent help and suggestions. I renewed my parents health insurance policy for about 60k in Amazon on 7th of May 2025. Next day itself i got an email saying policy is renewed and policy certificate is issued
But today I got an email saying premium is not realized at thier end and if I don't pay it in 7 days the policy gets void.
When I called HDFC ERGO: they have no clue. And asked me to forward the email and said they will check.
When I called Amazon: they also took the screenshot of the email. And raise a ticket and asked me said they will take 3 days to let me know.
Can you guys tell me if anyone else faced this and how do I resolve this ASAP.
Attachments
