Unable to set the UPI Pin for Kotak Bank

[John Since]

Whenever I try to add Kotak a/c on 3rd party app for UPI, it shows me to set the pin newly even if the pin is already set.
Even when I try to reset the pin, it throws up an error that some error occurred.
Bank says they have no issue from their side and 3rd party confirms it's the issue from the bank.
If issue is with single TPAP, then I can think it's with the app itself but issue is with every TPAP so issue must be with bank itself but it denies to address the issue.
There is no such issue where the Kotak bank is already added previously. Issue is only at the apps where I try to add it newly or re-add it after removal.
3rd party blames it on Bank and vice-versa.
Facing this since past 2 months and no resolution with not even a ticket raised.
Please provide a solution on whom to approach for escalation as kotak bank denies to address this issue.
@Abhishek012 @TechnoFino

 

[Abhishek012]

Whenever I try to add Kotak a/c on 3rd party app for UPI, it shows me to set the pin newly even if the pin is already set.
Even when I try to reset the pin, it throws up an error that some error occurred.
Bank says they have no issue from their side and 3rd party confirms it's the issue from the bank.
If issue is with single TPAP, then I can think it's with the app itself but issue is with every TPAP so issue must be with bank itself but it denies to address the issue.
There is no such issue where the Kotak bank is already added previously. Issue is only at the apps where I try to add it newly or re-add it after removal.
3rd party blames it on Bank and vice-versa.
Facing this since past 2 months and no resolution with not even a ticket raised.
Please provide a solution on whom to approach for escalation as kotak bank denies to address this issue.
@Abhishek012 @TechnoFino

Contact Kotak bank Level 1, Level 2, Level 3 - Grievance Redressal

Level 1 - Grievance Redressal

www.kotak.com

 

[John Since]

Contact Kotak bank Level 1, Level 2, Level 3 - Grievance Redressal

Level 1 - Grievance Redressal

www.kotak.com

Thanks will try there.

 

[John Since]

Twitter ka bamboo process worked.
Grievance waala 2 days mein reply denge bolke chhod diya bas

Thanks will try there.

 

[wecaz]

Whenever I try to add Kotak a/c on 3rd party app for UPI, it shows me to set the pin newly even if the pin is already set.
Even when I try to reset the pin, it throws up an error that some error occurred.
Bank says they have no issue from their side and 3rd party confirms it's the issue from the bank.
If issue is with single TPAP, then I can think it's with the app itself but issue is with every TPAP so issue must be with bank itself but it denies to address the issue.
There is no such issue where the Kotak bank is already added previously. Issue is only at the apps where I try to add it newly or re-add it after removal.
3rd party blames it on Bank and vice-versa.
Facing this since past 2 months and no resolution with not even a ticket raised.
Please provide a solution on whom to approach for escalation as kotak bank denies to address this issue.
@Abhishek012 @TechnoFino

I have the same problem with new Kotak account. Is there any quick solution?

I raised a support request with Kotak and tweeted about it. But I am not hopeful.

 

[John Since]

I have the same problem with new Kotak account. Is there any quick solution?

I raised a support request with Kotak and tweeted about it. But I am not hopeful.

Twitter is the only solution. Bulldoze them on Twitter if they don't resolve it soon.

 

[Ad.Astra]

Whenever I try to add Kotak a/c on 3rd party app for UPI, it shows me to set the pin newly even if the pin is already set.
Even when I try to reset the pin, it throws up an error that some error occurred.
Bank says they have no issue from their side and 3rd party confirms it's the issue from the bank.
If issue is with single TPAP, then I can think it's with the app itself but issue is with every TPAP so issue must be with bank itself but it denies to address the issue.
There is no such issue where the Kotak bank is already added previously. Issue is only at the apps where I try to add it newly or re-add it after removal.
3rd party blames it on Bank and vice-versa.
Facing this since past 2 months and no resolution with not even a ticket raised.
Please provide a solution on whom to approach for escalation as kotak bank denies to address this issue.
@Abhishek012 @TechnoFino

Are you using Kotak's app? , the MPIN is the UPI PIN.

 

[wecaz]

Are you using Kotak's app? , the MPIN is the UPI PIN.

Yes, correct. The problem is with third party apps.

 

[varun__goel_]

I also had this problem, registered complaint via netbanking and it got resolved

 

[wecaz]

I also had this problem, registered complaint via netbanking and it got resolved

Yes, I sent a message via Inbox in Net banking.

 

[srikant]

Aadhaar UPI Bank List 2024 New Updated

The Aadhaar UPI Bank List includes several major banks in India, such as State Bank of India (SBI), HDFC Bank, ICICI Bank, Axis Bank, Punjab National Bank (PNB), and many more

listli.in

Maybe Kotak's recently got added ...

 

[Abhishek012]

Aadhaar UPI Bank List 2024 New Updated

The Aadhaar UPI Bank List includes several major banks in India, such as State Bank of India (SBI), HDFC Bank, ICICI Bank, Axis Bank, Punjab National Bank (PNB), and many more

listli.in

Maybe Kotak's recently got added ...

Direct check on official website, Kotak bank is live - https://www.npci.org.in/what-we-do/user-onboarding-on-upi/live-member-banks

Live Banks -​

Banks Enabled in Production
Andhra Pragathi Grameena Bank
AU Small Finance Bank
Bandhan Bank Ltd
Bank of Maharashtra
Baroda Rajasthan Kshetriya Gramin Bank
Canara Bank
Catholic Syrian Bank
Central Bank of India
Chaitanya Godavari Grameena Bank
Dhanalaxmi Bank
Equitas Small Finance Bank
Federal Bank
Indian Bank
IndusInd Bank
Jio Payments Bank
Karnataka Bank Limited
Karnataka Gramin Bank
Karur Vysya Bank
Kerala Gramin Bank
Maharashtra Gramin Bank
Paytm Payments Bank
Punjab & Sind Bank
Punjab National Bank
Rajasthan State Co-operative Bank
Shivalik Small Finance
South Indian Bank
Suryoday Small Finance Bank Ltd.
Tamilnad Mercantile bank
The Cosmos Co- operative Bank Ltd
THE GAYATRI COOPERATIVE URBAN BANK LTD
UCO Bank
Union Bank of India
Kotak Mahindra Bank
HDFC Bank
Andhra Pradesh Gramin Vikash Bank
Baroda Uttar Pradesh Gramin Bank

 

[MrNik]

kuch solution nikla iss problem ka... i am at the same boat, facing same problem.
both paytm and bhim upi pe UPI pin maangta hai aur Pin set failure aa ra hai.

 

[varun__goel_]

kuch solution nikla iss problem ka... i am at the same boat, facing same problem.
both paytm and bhim upi pe UPI pin maangta hai aur Pin set failure aa ra hai.

Complaint lodge krdo, 1 mhine m hojega🙂

 

[MrNik]

Complaint lodge krdo, 1 mhine m hojega🙂

2 din ho gye hai,, 28 din jyada he hai.
aj call aya ta, he said hum to kuch kar nahi sakte. humari app me koi problem hoto btao

 

[varun__goel_]

2 din ho gye hai,, 28 din jyada he hai.
aj call aya ta, he said hum to kuch kar nahi sakte. humari app me koi problem hoto btao

Mera to thik krdiya tha🤷
Unko kaho complaint register kre technical team k saath

 

[MrNik]

Mera to thik krdiya tha🤷
Unko kaho complaint register kre technical team k saath

ok bolta hu

 

[MrNik]

ok bolta hu

goel saab koi bank btaao ,, sasta tikaau aur jo pareshaan na karta ho

 

[John Since]

goel saab koi bank btaao ,, sasta tikaau aur jo pareshaan na karta ho

State bank of india

 

[varun__goel_]

ok bolta hu

Agr upi k liye chahiye to au consider kr skte ho, 177 for rupay platinum dc baaki koi charge nhi