I encountered a similar issue, but in my case, it took an additional 2-3 days to create the UPI pin after completing the full KYC process.It's been 15 days i opened kotak811 full KYC account.
Till now i am unable to create upi pin, Called customer care 5 times they are keep saying it's technical problem it will be fixed in 2 days.
anyone faced same problem?
It's been 15 days of completing kyc and yes my virtual debit card is active.I encountered a similar issue, but in my case, it took an additional 2-3 days to create the UPI pin after completing the full KYC process.
Are you certain that your Full KYC is complete and your debit card is also active?
Reach out to them on Twitter and also email their PNO using this link.It's been 15 days of completing kyc and yes my virtual debit card is active.
I think customer care also don't have idea about what's going on called 5 times still not resolved.
Ok will reach there.Reach out to them on Twitter and also email their PNO using this link.
Level 3 - Grievance Redressal
www.kotak.com
3 months. not solved till nowWait for few days, must get solved automatically. Or else raise a complaint from netbanking.