Unable to pay Indusind Legend cr card bill through HDFC pay portal

[zoom.wale.bhaiya]

Hello folks,
I have 3 indusind cr card added on HDFC bill pay portal to make cr card payments via HDFC DC to get 1% CB however every time i try to make payment for specific IndusInd Legend card, transaction gets failed no matter what, i tried deleting the biller & added a fresh one, earlier it used to go in pending status & after 5 to 6 days it becomes active but now when you add a cr card it just says active right away...however transaction still gets failed & Money gets debited and after 3 days amt is reversed. I can make payments to indusind eazydiner & Indusind Rupay card with no issues & transaction goes through successfuly but not with legend card it keeps on failing. Called HDFC customer service & they have absolutely no knowledge of their own products. Any idea why it keeps getting failed?

 

[MS R]

Are you paying via a mobile app? Instead, try using net banking on a desktop.

 

[zoom.wale.bhaiya]

Are you paying via a mobile app? Instead, try using net banking on a desktop.

I always try paying thru NetBanking from desktop & it still doesn't go thru neither it goes thru frm mobile app.. transaction getting failed on both

 

[MS R]

I always try paying thru NetBanking from desktop & it still doesn't go thru neither it goes thru frm mobile app.. transaction getting failed on both

i paid last week via desktop

 

[zoom.wale.bhaiya]

i paid last week via desktop

Which cr card you tried to pay? Only indusind legend cr card payment is not going thru for me however other bank cr cards are going through successfuly

 

[MS R]

paid HSBC card

 

[real_name_hidden]

I was able to pay indus legend bill post statement generation. Whenever I tried to pay before statement generation, it used to fail.


If above is not your case, then pay legend bill via sbi unipay.

 

[zoom.wale.bhaiya]

I was able to pay indus legend bill post statement generation. Whenever I tried to pay before statement generation, it used to fail.


If above is not your case, then pay legend bill via sbi unipay.

Ahaan makes sense... earlier without bill generation it allowed us to make payment & i don't know why HDFC bill portal messed it up..seems i need to wait for my bill to get generated & then give it a try

I also tried SBI unipay portal today to pay Indusind Legend card bill & even that failed too & got sms stating amt will be refunded soon _^_.

But if i make payment thru cred app it goes thru successfully for IndusInd Legend card.... wondering where the issue is 🙁

 

[real_name_hidden]

Ahaan makes sense... earlier without bill generation it allowed us to make payment & i don't know why HDFC bill portal messed it up..seems i need to wait for my bill to get generated & then give it a try

I also tried SBI unipay portal today to pay Indusind Legend card bill & even that failed too & got sms stating amt will be refunded soon _^_.

But if i make payment thru cred app it goes thru successfully for IndusInd Legend card.... wondering where the issue is 🙁

Issue is BBPS was enabled recently on Indusind. It helps for instant settlement but cannot pay bill before statement generation.

 

[Copycat]

Issue is BBPS was enabled recently on Indusind. It helps for instant settlement but cannot pay bill before statement generation.

I'm facing the same issue. I'll have to wait for the bill to be generated now
IndusInd was BBPS enabled a long time ago. I can't remember whether I paid before statement generation or not
However, I also have BOB Select which is also BBPS enabled and the transaction went through without bill generation

 

[real_name_hidden]

I'm facing the same issue. I'll have to wait for the bill to be generated now
IndusInd was BBPS enabled a long time ago. I can't remember whether I paid before statement generation or not
However, I also have BOB Select which is also BBPS enabled and the transaction went through without bill generation

Yes issue only with indus