Unable to pay electricity bill using tata neu infinity credit card

[m_vivekk]

Hi Guys, I have just noticed that I cannot pay my electricity bill using tata neu infinity credit Card any longer as it doesn't appear under payment methods. Please see the screenshot.
My electricity provider is MSEDCL. Can you check for other providers if you have any?

This is a huge disappointment as I used to get 5% cashback on bill payments. Now that it has been removed, I will have to find alternatives.

I have a Swiggy hdfc card. How about paying bills on Amazon. Since the card offers 5% cashback, it would fit.

Let me know your thoughts.

 

[Amit_1]

Hi Guys, I have just noticed that I cannot pay my electricity bill using tata neu infinity credit Card any longer as it doesn't appear under payment methods. Please see the screenshot. View attachment 103706
My electricity provider is MSEDCL. Can you check for other providers if you have any?

This is a huge disappointment as I used to get 5% cashback on bill payments. Now that it has been removed, I will have to find alternatives.

I have a Swiggy hdfc card. How about paying bills on Amazon. Since the card offers 5% cashback, it would fit.

Let me know your thoughts.

Paid on 14 July from Tata Neu Infinity CC, was working fine for me

 

[m_vivekk]

Hi Guys, I have just noticed that I cannot pay my electricity bill using tata neu infinity credit Card any longer as it doesn't appear under payment methods. Please see the screenshot. View attachment 103706
My electricity provider is MSEDCL. Can you check for other providers if you have any?

This is a huge disappointment as I used to get 5% cashback on bill payments. Now that it has been removed, I will have to find alternatives.

I have a Swiggy hdfc card. How about paying bills on Amazon. Since the card offers 5% cashback, it would fit.

Let me know your thoughts.

Update: I wrote them a complaint email after which it seems to be fixed. I could see the credit card payment option now. Also just made a successful bill payment.