I have a weird issue. I did a redgirraffe transaction on my standard chartered credit card on 28th May.
The transaction was successful, the landlord received the payment too. Now earlier this week, when I checked the unbilled statement, I don't see that transaction(No rent pay charges deducted either), even though I could see the transactions that were done much later. My credit limit is also not blocked for that rent pay amount.
So, I call up the customer care and they confirm that they don't see anything either. Did anyone face something similar? What do I do if I don't see that transaction even after the statement is generated? Any advice is appreciated.
The transaction was successful, the landlord received the payment too. Now earlier this week, when I checked the unbilled statement, I don't see that transaction(No rent pay charges deducted either), even though I could see the transactions that were done much later. My credit limit is also not blocked for that rent pay amount.
So, I call up the customer care and they confirm that they don't see anything either. Did anyone face something similar? What do I do if I don't see that transaction even after the statement is generated? Any advice is appreciated.
