Strange Experience in Canara Bank

[Sumedh03]

I opened a Canara bank account online and after two days went to my nearest branch which I put as home branch to get a passbook.

There they said that I need to do KYC for getting passbook, I told them that I did KYC just yesterday online and after verification only they opened my account.

They said that you gave the documents online but they don't have the documents physically with them so they told me to do KYC with the form provided.

Now comes the strange part, on the form there is no option for doing KYC for passbook ( It only had options for debit card and other things).

I have opened more than 6-8 accounts online and not once I had to do KYC for passbook. Since I can check my transactions online I didn't do KYC.

But this is very strange, if a person does KYC online and opens account they shouldn't have to do it again. (Has anyone else faced this in Canara Bank or any other bank?)

 

[BhaiyaJi]

I opened a Canara bank account online and after two days went to my nearest branch which I put as home branch to get a passbook.

There they said that I need to do KYC for getting passbook, I told them that I did KYC just yesterday online and after verification only they opened my account.

They said that you gave the documents online but they don't have the documents physically with them so they told me to do KYC with the form provided.

Now comes the strange part, on the form there is no option for doing KYC for passbook ( It only had options for debit card and other things).

I have opened more than 6-8 accounts online and not once I had to do KYC for passbook. Since I can check my transactions online I didn't do KYC.

But this is very strange, if a person does KYC online and opens account they shouldn't have to do it again. (Has anyone else faced this in Canara Bank or any other bank?)

Canara bank tries to do KYC in branch for any request for accounts created online.

 

[BhaiyaJi]

I did the KYC again just to place debit card request.

 

[praful47]

I opened a Canara bank account online and after two days went to my nearest branch which I put as home branch to get a passbook.

There they said that I need to do KYC for getting passbook, I told them that I did KYC just yesterday online and after verification only they opened my account.

They said that you gave the documents online but they don't have the documents physically with them so they told me to do KYC with the form provided.

Now comes the strange part, on the form there is no option for doing KYC for passbook ( It only had options for debit card and other things).

I have opened more than 6-8 accounts online and not once I had to do KYC for passbook. Since I can check my transactions online I didn't do KYC.

But this is very strange, if a person does KYC online and opens account they shouldn't have to do it again. (Has anyone else faced this in Canara Bank or any other bank?)

Koi issue nahi hai . Ye unka policy hai ..
Karwa lo

 

[PrinceHeart]

Koi issue nahi hai . Ye unka policy hai ..
Karwa lo

Yes exactly.

Its their policy. Actually its a good thing to do. Extra precaution. No surprise later on.