SmartEarn- Paytm Wallet load (unable to get 5X)

[Pavan]

Guys am not getting 5X reward point for my paytm wallet load through american express smartern card
Any one is also facing the same issue ?

Am just getting normal points

@TechnoFino @Walter White @Wealth is my birth right!
@VISHESH_BANSAL

 

[Pavan]

Had 30 mins call with amex and no resolution

 

[Walter White]

Guys am not getting 5X reward point for my paytm wallet load through american express smartern card
Any one is also facing the same issue ?

Am just getting normal points

@TechnoFino @Walter White @Wealth is my birth right!
@VISHESH_BANSAL

Transaction ka SS dikhao

 

[Pavan]

Transaction ka SS dikhao

 

[Walter White]

Capping toh nhi hoti na 5X pe combined? Kisi aur 5X partner pe limit use up kar liya ho?

 

[Pavan]

Capping toh nhi hoti na 5X pe combined? Kisi aur 5X partner pe limit use up kar liya ho?

No sir i had only 25 5X points

all partners combined 25 points

 

[Piyush_Jaiswal]

Perhaps this PG 2.0 change is not updated in merchant details for 5X category in AmEx backend

 

[Pavan]

Perhaps this PG 2.0 change is not updated in merchant details for 5X category in AmEx backend

Seems no i have 5x for June for same name

 

[Piyush_Jaiswal]

Seems no i have 5x for June for same name

Even then the fault lies with AmEx backend. You need to contact them only.

 

[Pavan]

Even then the fault lies with AmEx backend. You need to contact them only.

Just raised a case..not sure if they will resolve

 

[Walter White]

Just raised a case..not sure if they will resolve

PNO pe escalate kar do. Nhi toh RBI to the rescue.

 

[Pavan]

PNO pe escalate kar do. Nhi toh RBI to the rescue.

But amex is known for best service right ?

 

[Walter White]

But amex is known for best service right ?

Lifebuoy bhi 99.9% maarta hai 😂

 

[Pavan]

Lifebuoy bhi 99.9% maarta hai 😂

No no It's took 30 Mins and two different agents to convince ...this is first time am having such a experience from amex

 

[Walter White]

No no It's took 30 Mins and two different agents to convince ...this is first time am having such a experience from amex

Lol. Ab toh daal do mail PNO ko. Saare relevant files bhi attach karna highlight karke.

 

[Pavan]

Lol. Ab toh daal do mail PNO ko. Saare relevant files bhi attach karna highlight karke.

Mail id please

 

[Walter White]

Mail id please

AEBCNodalOfficer@aexp.com

 

[Pavan]

AEBCNodalOfficer@aexp.com

Thanks

 

[Pavan]

@VISHESH_BANSAL take a amex card

 

[4uziaul]

@VISHESH_BANSAL take a amex card

Let the referral start, and after that, @pprakash11 will share his referral link. 🤣