Reward points not credited for HDFC Marriott Bonvoy Credit Card

[Aditya2905]

I stayed at ITC Narmada, Ahmedabad in first week of Dec, I used my HDFC Marriott Bonvoy credit card to settle bill , its been more than 3 weeks now , still reward points are not credited. I raised ticket with HDFC bank for this issue, but still there is no satisfactory response from their end. ITC Narmada comes under Marriott Bonvoy, so I am expecting 8 point per 150 INR spent. I booked this property through Club ITC using green points, and taxes I have paid using Marriot Bonvoy HDFC credit card. Can someone please help me understand why reward points are not yet credited?

 

[pmhunter]

Usually the points would first appear in the HDFC account during statement generation. It would take another few days to appear in Bonvoy account.

 

[Akshay9512]

I made payment on Flipkart, my statement is generated, yet I can see not points. Why is it so?

 

[mowgli]

Is new membership created or we can use existing one? Or if its, can we not transfer between old and new?

 

[mowgli]

Is new membership created or we can use existing one? Or if its, can we not transfer between old and new?

I got this confirmed. During application, we can mention existing Bonvoy #. If not, within 30 days after new # is generated, need to link