Retention offer for Yes bank card

[drsel]

Is there any retention offer for keeping Yes first business card (which is lifetime free).

Normally if you phone customer care and ask to close your card they will transfer the call to the retention team, who will make you an offer of cashback or points to keep the card

 

[mukesh01]

For me Experian is 882, CRIF around 630 but CIBIL is 764 so I don't think these matter.

 

[Andy1]

I called yes bank customer care and told to permanently close my credit card and after that I received following message -

Dear Customer, Your YES BANK Credit Card is blocked eff 30/12/2023 & will be closed permanently within 7 working days. Please check the latest outstanding in case of making payment -YES BANK LTD

So my card is closed permanently or still just blocked ??
Can I expect any retention call ?? FYI I told during last call I don't want renewal charges waiver.
Please advise.

 

[SSV]

So my card is closed permanently or still just blocked ??
Can I expect any retention call ?? FYI I told during last call I don't want renewal charges waiver.

What exactly you want? Retention offer or permanently closing the card?

 

[Andy1]

What exactly you want? Retention offer or permanently closing the card?

I want my card to be life time free so I asked customer care he told me not possible then I told him to close it. After that I got this message so I am not sure what has happened.

 

[SSV]

I want my card to be life time free so I asked customer care he told me not possible then I told him to close it. After that I got this message so I am not sure what has happened.

there wont be any LTF card from YES lately
you wont get any retention call
your card will be closed in 7 days.
BTW card name??

 

[Andy1]

there wont be any LTF card from YES lately
you wont get any retention call
your card will be closed in 7 days.
BTW card name??

YFE now reserv

 

[SSV]

YFE now reserv

very very difficult to get LTF on RESERV now

 

[drsel]

very very difficult to get LTF on RESERV now

I got First Business card LTF a long time ago.
6 International and 2 x 4 domestic Lounge access without any Priority pass or Lounge key or Dreamfolks card.
It's all inbuilt in the credit card which is excellent, cos you can see the charge, Rs.2 or 25. So no risk

 

[SSV]

long time ago.

RESERV now

see the difference..
Things have changed for YES bank...as we all know..

6 International and 2 x 4 domestic Lounge access without any Priority pass or Lounge key or Dreamfolks card.
It's all inbuilt in the credit card which is excellent, cos you can see the charge, Rs.2 or 25. So no risk

Nice to hear this.. hope they continue the legacy ..