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Premier to Eterna Upgrade

alphadark7

TF Premier
TF Family
Moderator
VIP Lounge
I've recently emailed to eterna@bobfinancial.com for upgrading my Premier card to Eterna.
They have asked me to do the process online but since I already hold 1 BOB card, there is no option to apply for 2nd card.

How do I do it? Offline? or with conversions@bobfinancial.com.

Conversions team will send a form to fill and sign but that form has BOB Fees and not LTF

How to proceed?
 

Batmanbaba

TF Legend
Finally, my Eterna is approved and I can see it on the Bob app.

My Bob Upgrade Timeline

May 29, 2022
- Applied for Bob Select
June 16, 2022 - Bob SELECT card got approved

Sept 13, 2022 - Raised a request to Conversions@bobfinancial.com for an Eterna upgrade(Paid card) with income documents.
Sept 16, 2022 - Bob rejected the request citing a less than a 12-month-old card.
Sept 16, 2022 - Same thread, sent a reply to reconsider since I was asking for the paid version.
Sept 19, 2022 - Got a mail from bob saying Eterna is not LTF but they can proceed with PAID version.
Sept 19, 2022 - Gave permission to proceed.
Sept 20, 2022 - Same mail with permission to proceed.
Sept 23, 2022 - Got a mail saying, it is being reviewed by higher authorities.
Sept 29, 2022 - Reminder mail about the status.
Oct 1, 2022 - Got approval email.
Oct 2, 2022 - Eterna visible on Bob app with an enhanced limit.

Thanks guys for the tips :)
The day eterna starts limiting 3.75% to certain categories..that fees will be a pain int the a**
 

pranjal1984

TF Select
I had Premier since December 2023. I had requested them for Eterna and sent them all documents on 9th April 2024. Today I got mail from BOB cards that my request for Eterna upgrade is processed. It was very fast and they processed within 4 days . I was expecting them to take a month time going by earlier feedbacks.
 

Sunil R

TF Ace
Contributor
VIP Lounge
I had Premier since December 2023. I had requested them for Eterna and sent them all documents on 9th April 2024. Today I got mail from BOB cards that my request for Eterna upgrade is processed. It was very fast and they processed within 4 days . I was expecting them to take a month time going by earlier feedbacks.
is your upgrade processed as LTF??

I requested for upgrade as well and got this reply.. (paid)

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I
 

Pramtesh

TF Premier
VIP Lounge
I had Premier since December 2023. I had requested them for Eterna and sent them all documents on 9th April 2024. Today I got mail from BOB cards that my request for Eterna upgrade is processed. It was very fast and they processed within 4 days . I was expecting them to take a month time going by earlier feedbacks.
Thats very super quick.
 
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