Pls suggest next action for a declined disputed transaction

[Vbhoj74]

Mail to rbi bo against axis for money saying irresponsible, fraud, mental harassment.

1. Pos txn failed on pos mard powered by used card issuer bank.
2. Pos merchant copy slip clearly shows txn reversed, even though they denied and asked proofs ... that I(you) gave Cash to the merchant.

Once, ask money for the inconvenience directly .... PNO.

They charge on Savings account, Current Account unlike any private bank, why can't we ....?

Have already claimed 10K against mental harassment as part of my RBI complaint. There is no option to add any document to the complaint now, if it is closed against me then I can file for appeal with additional documentation.

 

[Vbhoj74]

Its almost a month since the Axis PNO gave me few hrs to provide evidence, there is no response. And it 5+ weeks since opening of complaint. Wonder how much time does it take for this to resolve.