SBI Card PhonePe SBI Card – CVP new SBI CC launching

[itzmycard]

Applied thru SPRINT and after filling all data, SBI’s standard weapon “internal policy” struck me. 😒

Ask CC to provide exact reason of decline as per RBI guidelines. Most probably it would be overleveraged...

 

[Garry]

Ask CC to provide exact reason of decline as per RBI guidelines. Most probably it would be overleveraged...

can they re-consider the application if email sent? If yes, where should I send email for better response?

 

[itzmycard]

can they re-consider the application if email sent? If yes, where should I send email for better response?

mail directly to cs head

 

[Garry]

mail directly to cs head

can you please give the exact email address?

 

[itzmycard]

can you please give the exact email address?

Send to CustomerServiceHead@sbicard.com

 

[drvirag]

can they re-consider the application if email sent? If yes, where should I send email for better response?

Nothing will happen. They will ask ur income documents and after few days u ll receive a mail that we regret to inform u that ur application is rejected.

 

[Garry]

Nothing will happen. They will ask ur income documents and after few days u ll receive a mail that we regret to inform u that ur application is rejected.

Thanks for this insight. Anyhow I’ve sent email already. Let’s see how the bank respond.

 

[neun9]

I had applied yesterday for select got a call today it is approved but the only kyc option they had was via digilocker which I don’t use.
I asked them about alternative they said go to branch on Monday and call us it will be done.
Let’s see if that works.

@Bhokaal Were you able to get the KYC done without digilocker? I was applying today and the only option for KYC was through digilocker. Since, I don't use digilocker and I don't even plan to, I closed the application.

 

[Ank!t]

Phonepe charged Convenience Fee for insurance premium payment? I've paid premium of 1748 where Phonepe charges 15.5. I've paid through UPI pin, will it give 10% ?

 

[nikhilv0303]

Existing SBI CC holders also need to do kyc?

 

[nikhil_118]

Existing SBI CC holders also need to do kyc?

Y e s

 

[nikhil_118]

Phonepe charged Convenience Fee for insurance premium payment? I've paid premium of 1748 where Phonepe charges 15.5. I've paid through UPI pin, will it give 10% ?

Yes you will get charged with 0.86% convenience fee and via UPI pin it's always 10%

 

[Visith]

Y e s

For existing SBI CC holders, vKYC through digilocker would suffice or physical verification is also mandatory?

 

[Bhokaal]

@Bhokaal Were you able to get the KYC done without digilocker? I was applying today and the only option for KYC was through digilocker. Since, I don't use digilocker and I don't even plan to, I closed the application.

Nope it was not possible I have left it as is.

 

[Andhra_Abbayi]

How did you escalate to CS Head? I only tried sending mail to NO. He didn't ask for any documents. And did you escalate the issue to NO first and then went for the CS Head, or directly sent mail to CS Head? Please reply

I have marked to NO and CS Head while replying on email and CS Head picked up my case. No response from NO.

 

[nikhil_118]

For existing SBI CC holders, vKYC through digilocker would suffice or physical verification is also mandatory?

For me they did only vkyc. Physical verification and income proof were not asked.

 

[mailmenow]

For me they did only vkyc. Physical verification and income proof were not asked.

Did they ask for bank statement?

 

[nikhil_118]

Did they ask for bank statement?

N o p e