Not receiving transactional SMS in axis Bank savings account.

[sam0001]

So the problem is that I am not receiving transactional SMS from last week and when I complained to my RM he said sir please visit branch and do your kyc, he has the audacity to say this even I after I told him that I am receiving OTP and other promotional messages but still he suggested that other than rekyc there is no option.
Today I called customer care and the guy said , sir your telecom has blocked transactional SMS and if you call them then they will refresh your phone number, I was like seriously they are only blocking transactional SMS not OTP why?
I don't know what do as I am not receiving transactional SMS even after updating no in axis app.
But I would advise other users that don't use axshit bank's account services they are just their to f*"k their customers peace.

 

[yb24]

Same issue happening with me ,I am thinking to close the account or convert it to bsbda account.

So the problem is that I am not receiving transactional SMS from last week and when I complained to my RM he said sir please visit branch and do your kyc, he has the audacity to say this even I after I told him that I am receiving OTP and other promotional messages but still he suggested that other than rekyc there is no option.
Today I called customer care and the guy said , sir your telecom has blocked transactional SMS and if you call them then they will refresh your phone number, I was like seriously they are only blocking transactional SMS not OTP why?
I don't know what do as I am not receiving transactional SMS even after updating no in axis app.
But I would advise other users that don't use axshit bank's account services they are just their to f*"k their customers peace.e