Not received Airtel Axis statement

[techie07]

Hi! I applied for the Airtel Axis card in Nov through the Airtel app and I received it in Dec.

My first billing cycle was completed on 13th Jan but the issue is that I have not received the statement through e-mail till now. I wanted to check if the CB was given correctly across my spends but without the e-statement, I am unable to do it.

I tried downloading the statement through the Axis Bank application but when I try downloading the statement, only the "download successfully" pop up comes but I cannot find the statement.

I also tried reaching out to Axis customer care and got a link to download the statement but through that link a simple print out of the transactions done through my billing cycle comes without the cb data.

Thanks for being connected till now, if anyone knows as to how can I check the total cb received, any help would be much appreciated!!

 

[helloworld]

drop a mail and ask about cashback along with statement issues. they'll provide written info.

 

[panchabhut]

Have you received stmt SMS? Normally they take 3-4 days after SMS to deliver on mail.

 

[helloworld]

Have you received stmt SMS? Normally they take 3-4 days after SMS to deliver on mail.

applied in nov, received in dec, and first statemnt Jan.

CB sms will come Feb onwards.

 

[panchabhut]

applied in nov, received in dec, and first statemnt Jan.

CB sms will come Feb onwards.

I am not referring to cashback SMS but to stmt generation SMS. On stmt generation date, they send SMS regarding stmt generation, amt due, due dt etc. stmt by mail comes 3-4 days after the SMS.

 

[drsel]

Hi! I applied for the Airtel Axis card in Nov through the Airtel app and I received it in Dec.

My first billing cycle was completed on 13th Jan but the issue is that I have not received the statement through e-mail till now. I wanted to check if the CB was given correctly across my spends but without the e-statement, I am unable to do it.

I tried downloading the statement through the Axis Bank application but when I try downloading the statement, only the "download successfully" pop up comes but I cannot find the statement.

I also tried reaching out to Axis customer care and got a link to download the statement but through that link a simple print out of the transactions done through my billing cycle comes without the cb data.

Thanks for being connected till now, if anyone knows as to how can I check the total cb received, any help would be much appreciated!!

First you need to enable notifications from the Axis mobile app.
then open the app and download the statement and then the statement will show as download completed on top of your phone because you have enabled notifications

 

[drsel]

I also had the same problem until I figured out how to see the downloaded statement

 

[its_karan]

Hi! I applied for the Airtel Axis card in Nov through the Airtel app and I received it in Dec.

My first billing cycle was completed on 13th Jan but the issue is that I have not received the statement through e-mail till now. I wanted to check if the CB was given correctly across my spends but without the e-statement, I am unable to do it.

I tried downloading the statement through the Axis Bank application but when I try downloading the statement, only the "download successfully" pop up comes but I cannot find the statement.

I also tried reaching out to Axis customer care and got a link to download the statement but through that link a simple print out of the transactions done through my billing cycle comes without the cb data.

Thanks for being connected till now, if anyone knows as to how can I check the total cb received, any help would be much appreciated!!

• Same issue.
• Bill date was 12th Jan. Still not received anything.
• Have mailed to PNO

 

[redcarpet]

I have not received Jan statement either for Airtel Axis. Its old card and received till last month but not this month.
I have received Myzone and Neo for this month though, seems weird

 

[habibmy]

Few people have received it yesterday, check your mails.

 

[techie07]

First you need to enable notifications from the Axis mobile app.
then open the app and download the statement and then the statement will show as download completed on top of your phone because you have enabled notifications

Yeah, completely missed this one. But still the downloaded statement did not contain any information about the cb. Thanks for pointing this out!

 

[techie07]

I received the statement today.

In the cb details section, following information is given: "Cashback earned this month will be credited in the next billing cycle.
Cashback earned calculation in this statement is for reference only and without any capping. As per the revised terms and conditions, cashback on 5% and 4% category will be capped at INR 500 per statement."

Now, this is pretty confusing for me, there are no 5% and 4% cb categories on the Airtel Axis card afaik. 😅😅😅 What exactly does the statement in bold means?

 

[drsel]

I received the statement today.

In the cb details section, following information is given: "Cashback earned this month will be credited in the next billing cycle.
Cashback earned calculation in this statement is for reference only and without any capping. As per the revised terms and conditions, cashback on 5% and 4% category will be capped at INR 500 per statement."

Now, this is pretty confusing for me, there are no 5% and 4% cb categories on the Airtel Axis card afaik. 😅😅😅 What exactly does the statement in bold means?

5% and 4% cashback is just standard statement which is used for axis Flipkart card

 

[its_karan]

• Same issue.
• Bill date was 12th Jan. Still not received anything.
• Have mailed to PNO

Received today. Rest Same.

 

[Deleted member 19066]

Hi! I applied for the Airtel Axis card in Nov through the Airtel app and I received it in Dec.

My first billing cycle was completed on 13th Jan but the issue is that I have not received the statement through e-mail till now. I wanted to check if the CB was given correctly across my spends but without the e-statement, I am unable to do it.

I tried downloading the statement through the Axis Bank application but when I try downloading the statement, only the "download successfully" pop up comes but I cannot find the statement.

I also tried reaching out to Axis customer care and got a link to download the statement but through that link a simple print out of the transactions done through my billing cycle comes without the cb data.

Thanks for being connected till now, if anyone knows as to how can I check the total cb received, any help would be much appreciated!!

😂😂😂 Really ???