rajgopals
TF Buzz
Last night, someone hacked into my Accor Live Limitless (ALL) account. They changed my email without my permission, and before I could act, they transferred 140,000 reward points to a partner listed as "Woolworths" on July 3rd.
I did not authorize any of this. These points were earned over time and now seem to be lost. I’ve already contacted Accor and Woolworths for help.
What’s concerning is how easily the email and point transfer happened without strong verification. I expected better security from a global brand like Accor, especially for high-value loyalty accounts.
If you have an Accor account, please keep an eye on your activity and act immediately if anything looks suspicious. And if anyone else has gone through something similar and managed to recover their points, I’d really appreciate hearing your experience.
I did not authorize any of this. These points were earned over time and now seem to be lost. I’ve already contacted Accor and Woolworths for help.
What’s concerning is how easily the email and point transfer happened without strong verification. I expected better security from a global brand like Accor, especially for high-value loyalty accounts.
If you have an Accor account, please keep an eye on your activity and act immediately if anything looks suspicious. And if anyone else has gone through something similar and managed to recover their points, I’d really appreciate hearing your experience.