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I have a personal loan ongoing with aditya birla. Last month i didn't had the money to pay the emi so instead of 5th May(due date) i paid the emi on 18th May, when i was able arrange the money (after 13 days). Later i checked my cibil score it was showing missed payment and overdue amount.
Then after paying the EMI amount i was wondering if i could get it rectified though i knew that it is me who missed the payment but i was just curious, later on i called customer care and told the case they told me it's not possible as it's not company's fault. But I didn't backed off so i wrote an email using chatgpt asking aditya birla for goodwill adjustment of cibil.
To my surprise they rectified the cibil and now i don't have missed payment Aditya birla.
I have attached two photos for your reference.
Then after paying the EMI amount i was wondering if i could get it rectified though i knew that it is me who missed the payment but i was just curious, later on i called customer care and told the case they told me it's not possible as it's not company's fault. But I didn't backed off so i wrote an email using chatgpt asking aditya birla for goodwill adjustment of cibil.
To my surprise they rectified the cibil and now i don't have missed payment Aditya birla.
I have attached two photos for your reference.
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